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Transforming customer experience with seamless collaboration
Transcribe It, the UK’s longest-established transcription agency, needed a solution to meet growing customer demands and stricter GDPR regulations. Implementing Ideagen Huddle provided a secure, user-friendly platform for document management and collaboration, boosting internal efficiency and improving the customer experience.
Improving customer requirement management
With a fragmented system of spreadsheets and paper-based processes, Martin Precision needed to upgrade its quality management system to better handle customer requirements and ensure compliance with industry standards. Turning to Ideagen, the company streamlined its quality management activities, leading to significant time savings and enhanced operational efficiency.
Customer stories
Saving thousands of hours per bid and achieving a 90% win rate
Customer stories
Improving compliance with ISO standards
Customer stories
Elevating quality management at Torbay Pharmacy Manufacturing Unit
Customer stories
Luxembourg Air Rescue: Elevating safety standards and soaring productivity
Customer stories
Lambert Smith Hampton: Transforming bid management
Customer stories
Making laborious documentation processes a thing of the past
Customer stories
KRA: Optimizing audit processes for ISO 9001:2015 compliance
Customer stories
Ensuring compliance and streamlining operations
Customer stories
Ecovis: Secure client portal builds trust and relationships
Customer stories
Interacoustics: Tuning up quality for global compliance
Customer stories
Wales Research and Diagnostic PET Imaging Centre: Streamlining compliance and risk management for improved safety
Customer stories
Lion Air: Fostering a culture of safety
Customer stories
Homerton Fertility Centre: Perfecting the pathway to HFEA accreditation
Customer stories
Silcoms: Streamlining product management
Customer stories
HepcoMotion: Future-proofing quality management
Customer stories
Glen Turner: Improving quality, safety and compliance
Customer stories
Finnair: Capturing safety data at the source
Customer stories