Introduction

Lion Air is a major low-cost airline in Indonesia, carrying 36.8 million passengers in 2018, nearly 35% of all air travelers in the country. The airline needed a robust Safety Management System to keep up with industry changes and ensure compliance with stringent aviation safety regulations.

The challenge

  • Outdated SMS unable to keep pace with industry developments
  • High costs associated with hosting and updating the previous SMS
  • Need for a more efficient and secure reporting system

Finding the right solution

Lion Air selected Ideagen Coruson for its:

  • Cloud-based storage reducing hosting costs
  • Customizable reporting templates
  • Comprehensive support and regular updates at no extra cost

Implementation and impact

Before, Lion Air struggled with an outdated SMS that couldn't keep up with industry demands. The transition to Ideagen Coruson transformed their safety management, providing a customizable and efficient system. This led to a significant increase in safety reports, streamlined processes, and reduced administrative burdens, fostering a culture of safety across the organization.

With Ideagen Coruson, Lion Air:

  • Increased safety reports by 80%, averaging 4,000 reports per month
  • Ensured 70% of safety reports are submitted directly into Coruson monthly
  • Reduced admin time to an average of 5 minutes per occurrence
  • Enhanced integration of risk management, audit, and reporting processes

The authority was very satisfied when we showed them how we manage the safety reports using the system. They can easily check whether a safety report is managed well - from the review to the investigation and validation, and they can see the implementation of corrective actions in a very smooth workflow.

Ryan Arifandi, Assistant to the Director of Corporate Safety and Quality, Lion Air

Real results

Ideagen Coruson has significantly enhanced Lion Air’s safety management processes, ensuring better efficiency, compliance, and a stronger safety culture:

80% increase in safety reports

70% of safety reports submitted directly into Coruson monthly

Significant reduction in admin time, averaging 5 minutes per occurrence

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