Email management solutions for comprehensive Outlook organization

Your inbox shouldn't be where project communications disappear.

Ideagen Mail Manager files every project email automatically and finds any of them in seconds, however old. When a client disputes what was agreed, or a colleague leaves, the record is already there. Information retrieval becomes instant whilst critical emails stay accessible and audit trails maintain themselves.

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Trusted by the world's leading AEC firms for 20+ years

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When you can't find the email, it costs you

Email drives business, yet important messages sink deeper into cluttered inboxes daily. That contract approval from last month sits buried under hundreds of new messages whilst client feedback lives somewhere in personal folders. When regulators ask for communication records, the scramble begins. 

Monday's urgent email becomes Wednesday's frantic search. Professionals spend hours weekly hunting for information that should take seconds to find. Ideagen Mail Manager transforms these scattered communications into organized workflows within Microsoft 365 where information stays accessible and compliance happens without manual intervention. 

Email management solutions built around your projects

File every project email automatically and makes it findable in seconds, however old. When a dispute lands or a key person leaves, the correspondence is already there.

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Architecture, engineering and construction (AEC)

Construction is the UK's most hazardous industry. Regulatory pressure is increasing, CDM, ISO 45001, growing ESG obligations, while projects are getting more complex, supply chains harder to manage and skilled labor harder to retain.

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Professional services

When a client disputes advice from two years ago, scattered inboxes aren't an option. Ideagen Mail Manager keeps every client communication organized, searchable and protected, so your team can find what they need instantly.

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Financial services

Communication records are a regulatory requirement. Ideagen Mail Manager ensures every client and counterparty email is captured, filed and instantly retrievable, so compliance teams spend less time hunting and more time managing risk.

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Legal

The evidentiary weight of what's in your inbox can make or break a matter. Ideagen Mail Manager keeps matter correspondence organized by client and file from day one, with a complete audit trail and zero manual overhead.

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Consultancy

Consultancy firms manage multiple client engagements simultaneously, each generating sensitive correspondence that must be traceable.

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Logistics

Logistics firms coordinate across complex supply chains where disputes over delivery timelines, contract terms and approvals are common.

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Government institutions

Government institutions manage high volumes of correspondence subject to freedom of information requests, audits and public accountability requirements.

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Property & commercial real estate

Property firms handle commercially sensitive correspondence across acquisitions, developments and lease negotiations.

Problems our mail management solution solves

The same problems that cost project teams time, money and disputes.

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Lost information and search inefficiency

You remember the email existed but not where it lives.

Ideagen Mail Manager's advanced search understands context beyond keywords, search by subject, body, attachment name, even meeting location. Teams retrieve project emails in seconds because the system knows relationships between projects, clients and deadlines. 

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Compliance and audit trail risks

When auditors ask for communications regarding specific projects, those emails sit scattered across dozens of inboxes.

Every project email is filed into your own systems and stays instantly retrievable, so when an auditor asks, the records are already in one place. Generate compliance reports in minutes with every communication preserved and instantly retrievable. 

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Email filing complexity and time waste

Should you file under client name, project or date? These decisions drain productivity across hundreds of emails.

Ideagen Mail Manager's prompt and predict feature learns your filing habits, suggesting perfect locations on the fly. Emails file themselves to SharePoint, OneDrive or Ideagen Collaboration Portal.  Employees at Global engineering firm Arup save up to 2 hours daily through automated filing. 

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Information silos and team collaboration

When colleagues leave, their email knowledge typically leaves with them.

Ideagen Mail Manager ensures project histories remain accessible to authorised team members. Files saved to shared folders stay accessible to all project members, keeping knowledge with the organisation. 

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Risk management and dispute resolution

When contract disputes require every email from years past, you need them instantly accessible.

Ideagen Mail Manager makes this possible without hunting through accounts or hoping emails weren't deleted. Just complete records when you need them most. Prompt & Predict learns your filing behaviour and suggests the right location as emails are sent and received, so the record builds itself.

One platform. Safety, quality and compliance

Your data doesn't operate in isolation. Neither should your software. One platform connects safety, quality, compliance and risk into a single source of truth. 

See your email transformed

Watch how Ideagen Mail Manager eliminates filing overhead whilst maintaining audit trails automatically. We'll demonstrate exactly how teams achieve measurable productivity gains through intelligent email management. 

Explore our email management system at your own pace

No login. No sales call. No pressure. See it when you're ready.

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The email trail nobody thinks about until it's gone

Staff turnover is inevitable. Losing project emails because of it is not. Here is what one engineering firm did about it.

Why SharePoint adoption stalls at email and how to fix it

Your team adopted SharePoint for documents. Filing an email there takes 8 to 10 clicks. That is why it never happens.

What happens when email connects to Microsoft 365: Results from five organizations

Search dropped from one week to five minutes. Three hours saved per person per week. Here is what closing the email governance gap actually delivers.

How to assess your M365 email governance readiness before evaluating any solution

Search dropped from one week to five minutes. Three hours saved per person per week. Here is what closing the email governance gap actually delivers.

The email governance gap hiding inside your Microsoft 365 deployment

Your governance framework covers documents, files and records. It probably does not cover the data source where most business decisions actually happen.

LiRo Group

With Mail Manager, the staff has time to focus on core business functions, which has shown in improved efficiency, productivity, results, and client feedback.

WSP

The speed of finding information has proved extremely beneficial for WSP.

Arup

As messages are filed in the same location as other project documents they are all in one place and thus easy to find both during the life of the project or many years later from an archive.

Multinational construction organization

Mail Manager is now being used heavily across a number of a multinational construction organization's global offices including the UK, Sweden, America, and Australia.