Document risk management for comprehensive dispute resolution

Information silos create blind spots where disputes arise and evidence can't be found.

Ideagen Mail Manager transforms document risk management by automatically capturing, organising and preserving critical business communications across all workflows. Protect your organisation with complete evidence trails.

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Overview

Embedded document risk management

Ideagen Mail Manager eliminates information silos through intelligent filing and comprehensive search. Transform reactive evidence gathering during disputes into proactive documentation that maintains complete audit trails throughout every business process.

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Challenge & Solution

Unable to produce evidence in disputes or legal claims

When legal asks for contract correspondence, critical evidence often sits buried in email archives where nobody can find it.

Ideagen Mail Manager captures and indexes all business communications, contracts and decision records, providing instant access to chronological document trails with full metadata preservation. The platform's search preview pane helps quickly identify relevant communications when time is critical.

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Challenge & Solution

No reliable backup for critical business communications

Project decisions exist only in email threads whilst client commitments hide in informal communications.

Ideagen Mail Manager captures and preserves everything with smart categorisation. Multiple backup layers ensure negotiations and approvals never disappear, whether stored locally, on network servers or cloud.

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Challenge & Solution

Missing documentation for contractual agreements

Contract disputes escalate when supporting documentation can't be located.

Ideagen Mail Manager creates thorough contract packages linking communications, approvals and evidence throughout agreement lifecycles. Save attachments separately or with emails—you control where everything lives. Systematic capture of amendments and approvals across global projects.

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Additional reading

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The Microsoft 365 Paradox

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Implementing a document approval workflow with multiple approvers

Discover how a document approval workflow with multiple approvers can transform your business. Learn to automate your document review process, reduce bottlenecks and ensure compliance with an efficient and effective approval system.

From setup to sign-off: managing simultaneous reviews in Veeva Vault

Read our blog to find out how teams can easily collaborate on large documents in Veeva Vault with an integration from Ideagen PleaseReview.

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Conquering document review challenges: How to overcome pain points in document management

Struggling with version control, workflows or compliance? Discover solutions to document management pain points and improve efficiency and collaboration.

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