Blood Bank of Alaska: Achieving state-wide 21 CFR Part 11 compliant document management

At more than twice the size of Texas, Alaska is the largest state in the US, but, with few road connections compared to the rest of the country, most cities and villages in the state – including the state capital, Juneau – are accessible only by sea or air.

With six different locations across the state of Alaska, as well as mobile crews, the Blood Bank of Alaska needed a solution to access up-to-date, FDA-compliant copies of their controlled documents securely and at the point of need. With recent advances in medical and surgical care driving an increasing demand for blood and blood products, the Blood Bank had to expand its services while maintaining high levels of quality and safety throughout the transfusion process.

Q-Pulse provides blood operations like the Blood Bank of Alaska with a fully integrated compliance management solution that helps manage regulated activities including Document Control, Auditing, and CA/PA Management, in regulatory and compliance environments.


  • Integration with existing systems eases roll-out and increases adoption of Q-Pulse
  • Huge savings in time, effort and costs in relation to management of information and quality data
  • Accuracy of documentation and patient records improved significantly, including automatic review notifications
  • Time associated with document change control process decreased
  • Electronic signature functionality – including intruder lock-out and password expiration – eases compliance with 21 CFR Part 11
  • Full audit trail in creating, editing and deleting records • Management of QMS documentation and patient records is now in line with FDA record keeping requirements

Having looked at competitive systems, we found that Q-Pulse delivers real value for blood operations such as ourselves; Q-Pulse integrates easily with our existing systems and gives us exactly what we were looking for, for considerably less than comparable systems.

Marilyn Jeffers - Project Manager for Quality Assurance
Blood Bank of Alaska

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