New Ideagen Acquires Leading Health & Safety Training and E-Learning Brand, Workrite

Conflict Resolution Training Course

CPD Accredited

Ensure your employees gain essential skills in conflict resolution

Our Conflict Resolution Training course helps users to effectively deal with the conflict they may face at work, particularly for those working in a customer-facing role or who deal with potentially challenging situations. This conflict management training course will inform your staff of the potential causes of conflict and how they can de-escalate or retain control of a situation, through to safely resolving potential conflicts before they reach crisis point. 

Discover the key points of knowledge your staff will gain

Describe common causes of conflict 
Identify some of the early signs of conflict 
Explain how to de-escalate and retain control of a situation 
Discuss how to safely resolve potential conflicts 

Realise the benefits e-learning will bring to your organisation

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Cost-effective way of training staff

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Saves valuable time and resources

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Users can complete the courses at a pace that suits them

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Provides automatic email reminders to prompt users to complete course

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Police-approved secure platform with hourly data backups encrypted with AES-256 encryption

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Interactive, visual learning

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Easy-to-digest information

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Peace-of-mind for employers

Certification by external professional bodies

Our Conflict Resolution Training course is CPD (Continuing Professional Development) accredited. Make a commitment to your professional development to keep your skills and knowledge fresh and up to date.

Find out what this course will cover

Introduction
Common causes of conflict
Body language
Conflict resolution
Aggressive behaviour
When conflict escalates
Communication & communication breakdown
Conclusion

Request a Q-Pulse WorkRite demo to find out more about our Conflict Resolution Training course

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