AmeriQual Group enhances its commitment to safety by adopting Ideagen’s integrated incident management and risk assessment
AmeriQual Group, LLC is a food processing company specializing in the production, packaging, assembly and distribution of shelf-stable and portion control foods.
The company has outlined a clear set of strategic objectives, which include the development of a robust safety management system that covers policies, procedures, work instructions, and the empowerment of employees. This initiative aims to bolster incident investigation capabilities on the production floor.
To achieve these goals, the company decided to implement a robust commercial comprehensive safety management platform.
After a thorough due diligence on the capabilities of leading EHS software solutions available in the market, the company adopted Ideagen’s EHS cloud and mobile solutions.
The company empowers its shop floor employees to manage safety data on-the-go through Ideagen’s native mobile apps. These apps enable employees to swiftly report a range of incidents and near-misses, perform risk assessments, and attach photos, videos, and voice notes—both online and offline. The use of native fingerprint and face recognition protocols provides biometric authentication, ensuring the privacy and integrity of the data.
With Ideagen’s integrated analytics platform, the company can easily monitor safety metrics, bolster compliance, and drive informed decisions to elevate its overall safety performance.
Situational analysis and drivers for change
The company recognized the need for enhancing its previous incident management system to offer real-time visibility into incidents and to refine the investigation process.
The reliance on manual spreadsheets for incident reporting and managing KPIs led to considerable operational inefficiencies.
A primary objective for AmeriQual was to instill a culture of safety across the entire organization by deriving actionable insights and informed decision-making.
Simultaneously, the company aspired to establish itself as an industry front-runner in proactively mitigating workplace incidents before they arise.
The Ideagen EHS system is highly configurable. The flexibility of the system allowed us to mirror our existing business processes effectively.
Key drivers for selecting Ideagen EHS
The company had an exhaustive set of selection criteria to partner with an EHS software provider, and the company ultimately selected Ideagen to empower its safety initiatives.
Some of the key drivers that positioned Ideagen EHS as the most trustworthy and effective solution include:
Highly configurable system to mirror the company’s incident reporting and investigation processes
Native mobile apps to manage incidents and conduct incident investigation on-the-go
Ability to extend the usage of incident management solution to manage quality incidents
Out of the box leading indicators to measure the safety performance across the enterprise
Seamless integration capabilities with third-party software solutions
Flexible and easy reporting of data on the shop floor even without internet connection
Ideagen’s implementation approach
By embracing an agile implementation approach, AmeriQual collaborated with the Ideagen implementation team and EHS subject matter experts to thoroughly understand business requirements.
This proactive engagement led to the prioritization of features for each release, seamlessly integrating flexibility to incorporate invaluable feedback at every phase of the implementation journey
Through a tailored implementation approach, AmeriQual swiftly harnessed the benefits of the integrated incident management and risk assessment solutions, achieving notable results within an expedited time frame.
The suite of implementation services, accompanied by a dedicated customer success team, facilitated AmeriQual’s rapid adaptation to the solution.
This strategic approach substantially reduced the learning curve, resulting in a streamlined and efficient integration process.
- Blueprinting sessions to document the business requirements
- Configuration services to mirror the existing business processes
- Training services to ensure greater user adoption.
- Infrastructure setup to ensure 100% availability of the system
- Interfaces with third-party systems to seamlessly access data
- Project management services to deliver the project on time.
Key results & accomplishments
With Ideagen’s solutions, the company realized the following key results and accomplishments:
- Enterprise-wide system for safety data management replaced inconsistent manual processes
- Visibility to injuries across the board to help identify common opportunities for injury reduction efforts
- Instant communication / notification and details when an incident is reported
- Established consistency in incident reporting which in turn will provide better data for analytics
(Ergo/Non-ergo, Type, Source, etc.)
- Engaged employees on the shop floor in safety initiatives to help improve safety performance
- Visibility to help develop leads, supervisors and managers on problem solving and to standardize the process for incident investigation and root cause analysis
- Ensures 100% compliance with OSHA record keeping
- Provide real-time visibility of risk and manage all relevant information centrally
The company has effectively achieved its goals of digitizing safety processes and empowering employees as capable problem solvers on the shop floor through the implementation of Ideagen’s integrated incident management and risk assessment solutions.
Progressing steadily, their overarching aim is to become an industry leader in anticipating workplace incidents.
This journey is guided by their steadfast EHS leadership, active workforce engagement in safety initiatives, and leveraging Ideagen’s native mobile EHS apps.
Reduce the number of workplace accidents, and commit to continuous improvement, digital transformation and the successful adoption of a safety-driven organizational culture.