The challenge
Dawn Foods, a global bakery manufacturing and distribution company with over 4,000 employees worldwide, has always prioritized quality and safety. However, the growing complexity of regulatory requirements across more than 70 countries meant that Dawn Foods needed:
- An enterprise-wide approach to safety and compliance
- Greater employee engagement in reporting incidents
- Smarter, streamlined safety processes, on any device
The solution
With an array of products and services spanning multiple regions, Dawn Foods needs to maintain consistent safety, audit and compliance standards, locally and globally. They needed a solution that not only met regulatory requirements but also fostered a proactive safety culture – for example, mobile apps for reporting workplace safety incidents.
One of the things that has really surprised me is the amount of feedback Ideagen asks from its clients and actually uses it to improve the product.
The implementation
After a successful pilot in Europe, the Ideagen EHS system was rolled out enterprise-wide across locations in North America and Latin America. Globally, the system enabled Dawn Foods to:
- Centralize compliance management across all operational sites. This unified approach simplified the monitoring of regulatory changes and ensured company-wide adherence to safety standards.
- Enhance incident reporting and analysis with sophisticated incident reporting tools that streamlined the documentation and analysis of safety incidents, helping them identify trends and preventive measures.
- Automate training and certification with Ideagen’s on-demand training modules. Helping employees learn and gain safety certifications, while ensuring everyone is kept up to date with the latest safety protocols.
The outcome
Since implementation, Dawn Foods and Ideagen have worked in partnership on EHS initiatives and safety improvements. Together, our focus is delivering tangible results:
- A 339% increase in near-miss reporting
- A 68% reduction in restricted duty incidents
- Enhanced user engagement with safety initiatives
- Streamlined safety processes for staff on the go
- Improved compliance and safety culture
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