Offline document access for comprehensive mobile synchronisation

SharePoint stops when connectivity drops, leaving mobile workers stranded with documents trapped online.

Ideagen Mail Manager provides offline document access through synchronisation that keeps teams productive anywhere. Work offline, sync when reconnected and never lose changes.

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Overview

Intelligent offline document access

Ideagen ensures teams have essential files regardless of connectivity. Access and save content in SharePoint or Teams even when offline, then sync your changes seamlessly when back online.

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Challenge & Solution

SharePoint content becomes completely inaccessible without internet connection

No signal means no SharePoint and complete productivity shutdown.

Ideagen Mail Manager enables offline access to critical documents, creating local repositories that mirror your SharePoint structure and permissions. Browse, review and annotate offline exactly as you would online. Full productivity maintained anywhere.

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Challenge & Solution

Offline changes don't automatically synchronise back to SharePoint systems

Editing offline traditionally leads to version conflicts and hours lost reconciling changes.

Ideagen Mail Manager merges changes smoothly, preserving all modifications through advanced versioning. The system tracks every change and timestamp during offline periods, then syncs when reconnected. Nothing gets lost and audit trails stay intact.

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Challenge & Solution

Mobile workers unable to process and file emails without network connectivity

Field teams can't traditionally file emails offline, causing communications to pile up and responses to delay.

Ideagen Mail Manager enables offline email processing that categorises and routes messages to SharePoint when reconnected. Draft responses, update projects and maintain communications offline with everything syncing when you're back online.

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Additional reading

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Activate 365 recap: What you missed at the SharePoint Intelligence Summit

Microsoft 365 has the power to transform work - most organisations just aren't activating it properly. Stop buying more tools, start using what you have.

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Introducing the newest SharePoint event on the block

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The Microsoft 365 Paradox

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Discover how Santa's Quality Control Team uses Ideagen Please Review to streamline the Great Christmas Debrief. Faster reviews, better collaboration and zero version chaos!

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Four key takeaways from AMWA 2025

Read our top takeaways from the AMWA 2025 event, from the power of community and connection to the role of AI in medical writing.

Strategies to protect documents from unauthorized editing

Discover how to protect documents from unauthorized editing with strategies to restrict access, prevent changes and ensure content integrity.

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Securing your data: How to securely share documents externally

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