Information governance for comprehensive data compliance management

Searching email chains and hunting through SharePoint leads to audit gaps discovered too late.

Ideagen Mail Manager transforms information governance from manual document hunting into streamlined capture. Every correspondence tracked, every trail auditable and compliance without the overhead. 

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overview

Embedded information governance

Ideagen Mail Manager recognises context and classifies documents according to compliance requirements. The platform captures, categorises and stores every business interaction—no manual tagging required. 

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Challenge & Solution

Difficulty maintaining auditable information trails across multiple systems and departments

Approvals sit in email whilst documents live in SharePoint and communications scatter, creating audit gaps.

Ideagen Mail Manager  captures every interaction, workflow and thread into comprehensive audit logs. The platform recognises document types, applies retention policies and tracks lineage from creation to disposal. Teams focus on strategy rather than evidence gathering. 

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Challenge & Solution

Inconsistent filing practices creating information silos and governance gaps

Marketing files one way, legal another and sales differently again, making governance impossible.

Ideagen Mail Manager enforces consistent filing through structured classification and routing. Documents flow to correct repositories with proper metadata regardless of who creates them. The system applies your rules consistently—same standards across every team. 

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Challenge & Solution

Risk of losing critical business correspondence through email management and system failures

Contract negotiations in personal inboxes and decisions trapped in email vanish when staff leave.

Ideagen Mail Manager captures and preserves critical correspondence across all platforms. High-value emails archived instantly with retention schedules applied throughout. Everything searchable, nothing lost—even when people leave. 

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Additional reading

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