Improving efficiencies in the laboratory

‘Improving efficiencies’ is a term often used by management which, at the operations level, is interpreted as cutting staff, doing more with less, and a host of other negative assumptions. However, this presentation will challenge this method of thinking by making process improvement a collaborative and creative process instead of making bricks without straw.

We will look at facilitation, brainstorming, process flow mapping, pinch points and blocks identification, risk management, and value stream mapping as tools to improve performance, enhance employee engagement, reduce errors, while ‘improving efficiencies.’

Key takeaways
Webinar participants will:

• Gain an appreciation of the paradigm shifts in the ISO community that benefit businesses
• Witness an overview of key facilitation techniques to stimulate a culture of teamwork and process ownership
• Understand how to visualize and document workflows and value-stream mapping these processes, helping to remove barriers to production, minimize risk, while providing a visual training tool to staff.
• Understand how to utilize these workflows when moving from a “paper-based” laboratory information and data management system to customizing off-the-shelf automated software that not only decreases administrative time, improves process accuracy, and enhances bottom-line productivity. Some of these processes might include:
  • Complaints
  • Document Management
  • Audits
  • Management Reviews
  • Instrument recall, calibration, and maintenance, including interval analysis
  • Quality Control events