Making time-sensitive, worldwide collaboration easy

Introduction

Railway Children is an international charity dedicated to changing the lives of children living alone or at risk on the streets. Operating in the UK, India and East Africa, the charity partners with local organizations to provide tailored support and protection for vulnerable children. 

The challenge

• Need for a secure, cloud-based platform to manage sensitive documents and collaboration
• Difficulty in maintaining up-to-date documents across multiple international locations
• Previous reliance on a complex extranet that was difficult to update and maintain

The solution

Railway Children selected Ideagen Huddle for its:

• Secure, easy-access cloud-based platform for document management
• Version control features ensuring all team members work with the latest documents
• User-friendly interface suitable for staff with varying levels of IT experience

Implementation and impact

Before, Railway Children struggled with managing critical documents and collaborating across their global network. The transition to Ideagen Huddle provided a secure, user-friendly platform that streamlined document management and improved efficiency.

This transformation enabled Railway Children to focus more on their mission of helping vulnerable children:

• Centralized document management, ensuring that all staff and partners have access to the most current versions of critical documents
• Improved collaboration by allowing staff to comment on documents and provide context and details
• Enhanced data security by providing a secure platform for managing sensitive information
• Enabled flexible working by allowing staff to log into the online portal from the office, home or on the go
• Reduced reliance on email for document sharing, eliminating miscommunication and ensuring data accuracy