The challenge

Managing quality and compliance across multiple production facilities is a complex task for any manufacturer. For Honeyville, a family-owned business handling co-manufacturing for large customers alongside its own retail sales, this complexity was compounded by disjointed systems. The team had to navigate various platforms and manual processes, which made data collection slow and cumbersome.

Without a centralized view, tracking corrective actions, customer complaints, and vendor assessments was difficult. Identifying gaps in documentation or monitoring compliance status across three different locations required significant time and effort. This lack of immediate visibility meant valuable resources were spent chasing information rather than focusing on proactive quality management and supporting teams on the production floor.

The solution

Honeyville turned to Ideagen Food & Beverage to unify its quality management and supply chain data into a single, accessible platform. This transition allowed the company to move away from using multiple disparate systems and legacy Excel documents. The platform now serves as the central hub for managing quality across all three production facilities.

The system's automated features have been particularly impactful. For instance, the software automatically emails reports on open assessments for vendors and materials, flagging exactly where documentation is missing. This automation enables the team to quickly identify and close gaps in their quality management system. Furthermore, onboarding new processes and materials is now significantly faster—up to three times faster than with previous systems—thanks to the platform's intuitive design and streamlined workflows.

The results

Implementing Ideagen Food & Beverage has allowed Honeyville to achieve "more with less." Despite the team's size, they have successfully increased the number of customers serviced, projects completed, and materials managed annually. This efficiency gain is a direct result of having data readily available at the touch of a finger, which empowers faster, quality-driven decision-making. 

On a day-to-day basis, the system frees up valuable time for the quality team. Instead of being tied to a desk manually checking requirements, they can spend more time on the production floor supporting team members. This shift has not only improved operational efficiency but also instilled a high level of confidence regarding audits. Whether an auditor arrives at the California location or elsewhere, the team knows their system is robust and audit-ready, even if key personnel aren't on-site. 

Beyond the technical benefits, Honeyville values the genuine partnership with Ideagen. The level of care and support provided by the Ideagen team stands out in the software industry, fostering a relationship where Honeyville feels their business success is a shared priority.