Baker Tilly International make collaboration less taxing

The challenge

Baker Tilly International's story illustrates how technology can unify a global network of firms. Previously struggling with a patchwork of collaboration tools, the network now leverages a secure and intuitive platform to streamline processes and enhance client engagements. This transformation not only improved internal efficiency but also helped differentiate their services in competitive pitches.

The diversity and reach of their multi-jurisdictional network is a great strength, but also created some challenges:

•    Inconsistent collaboration tools across 154 member firms in 133 countries
•    Need for a secure and user-friendly platform to facilitate global teamwork
•    Managing seamless cross-border project collaboration and client engagements

The solution

Baker Tilley International chose Ideagen for its:
•    Next-generation, cloud-based content collaboration
•    High security standards and ease of use
•    Features for creating, editing, sharing and commenting on content

The implementation

Supported by Ideagen, Baker Tilly International:
•    Enabled 600 users across 30 countries to collaborate seamlessly
•    Reduced time spent on administrative tasks, enhancing productivity
•    Improved client service delivery with secure, accessible portals

The outcome

Ideagen Huddle has significantly improved Baker Tilly International’s collaboration and client service delivery, enabling them to work more efficiently and win more business. Using Ideagen Huddle, the customer:
•    Enabled 600 users across 30 countries to collaborate seamlessly
•    Reduced time spent on administrative tasks, enhancing productivity
•    Improved client service delivery with secure, accessible portals