What is GRC?
13 July 2021
What is GRC? Your need-to-knows:
You may be wondering what is GRC. In this blog, we’ll take a look at the following four questions: What does GRC stand for? What is the GRC capability model? Why is GRC important? What is a GRC tool and why do you need one?
What does GRC stand for?
While the GRC is an acronym for Governance, Risk and Compliance, the OCEG (a nonprofit thinktank) states that the full story of GRC is so much more than those three words.
The acronym, first introduced in 2003, refers to the capabilities that combine to achieve what’s known as ‘Principled Performance’: the ‘reliable achievement of objectives while addressing uncertainty and acting with integrity.’ In other words, a successful organisation must be consistently competent at evaluating risk, managing uncertainty and adapting to changing circumstances.
But haven’t organisations always had to manage risks and unknowns? If so, why do we need an acronym like GRC? Well, a GRC framework is a mature and systematic way to approach governance, risk and compliance. It is employed for high-level decision making at the top of an organisational structure.
According to the OCEG, a strong GRC approach enables
- the right people to get the right information at the right times
- the right objectives to be established
- the right actions and controls to be put in place to address uncertainty
Before we move on to look at the GRC Capability Model (the OCEG’s core standard), let’s delve into the three areas of Governance, Risk and Compliance a little further:
In simple terms, governance is about authority, decisions and accountability for results. The term refers to the actions an organisation takes to ensure that activities are aligned to support business goals and values. It is a system of rules, policies and processes that include ethics, resource management, accountability and management controls.
Strong governance tends to rely on the seven quality management principles. It empowers people at all levels of the organisation to work together to achieve common goals. It also ensures that customers’ needs are prioritised and aligned to business units.
According to IBM, ‘effective governance creates an environment where employees feel empowered and behaviors and resources are controlled and well-coordinated.’ It also provides management of facilities and infrastructures.
Risk management is about acting proactively instead of reactively. It is the actions an organisation takes to control, as best as possible, future results and outcomes. Effective risk management aims to reduce the possibility of a risk emerging and mitigate its potential impact on the organisation and its productivity.
Three verbs that we associate with risk management are: identify, assess and control. The different areas of risk are: financial, legal, strategic and security (including cybersecurity and information security). In order to manage risk, an organisation must be able to stay ahead of the game by identifying risks, assessing their potential impact and applying resources to monitor them.
Risk management does not only apply to risk and compliance professionals. It is embedded throughout and organisation via processes and technologies that have been designed to help mitigate risk. By managing risk efficiently and effectively, a business can protect itself—as much as possible—from uncertainty, reduce its outgoings and increase productivity.
Put simply, compliance means adhering to rules. In the world of business, these might be standards, laws and policies implemented by industry regulators, independent organisations or governments. For example, many businesses choose to comply with ISO 9001: 2015, an international standard for quality management systems. When companies do not comply with mandatory rules and regulations, they risk costly fines, penalties, lawsuits and damage to their reputations.
There are different areas of compliance within an organisation. On the one hand, corporate or internal compliance deals with any rules and controls that have been set by the company itself; on the other, regulatory compliance works to ensure the company complies with external laws, regulations and industry standards.
In fact, some people think that the ‘C’ in GRC refers to control, a word which is often equated with the term compliance.
What is the GRC capability model?
The GRC capability model 3.0 is an open-source standard that was created by the OCEG. It is commonly known as the ‘Red Book’.
It was designed to integrate ‘the various sub-disciplines of governance, risk, audit, compliance, ethics/culture and IT into a unified approach.’
The OCEG studied 250+ organisations to study best practices in GRC. They found that the four components of the GRC capability model 3.0 are:
- LEARN. When it comes to GRC, knowledge is power. This point is all about developing an enhanced understanding of an organisation and the specific context in which it operates. It’s about absorbing a company’s culture and getting to know the main stakeholders in order to set appropriate goals and create informed strategies.
- ALIGN. This is about ensuring that all the different parts of the organisational ‘machine’ are connected and flowing seamlessly together. Strategies should be aligned with objectives and actions with strategies. Decision-making should address opportunities, corporate values, risks and requirements.
- PERFORM. This relates to the performance of actions. All actions should be intentional rather than perfunctory. Additionally, good governance should promote and reward actions that are desirable, while preventing and remediating ones that are undesirable.
- REVIEW. Measures ought to be taken to address the design and operating efficiency of the strategy and actions. With a growth mindset, the organisation should consistently look for opportunities to review the appropriateness of objectives and find ways to improve them.
Why is GRC important?
Benefits of GRC include:
- More agile decision-making
- More collective approach
- Improved senior managers’ confidence
- Better ROI on IT purchases
- Less working in silos
- Save time and money by removing activities that don’t add value
- No duplication of activities
- Gather information quickly and efficiently
- More detailed and productive reporting
- Teams able to repeat processes more consistently
What is a GRC tool?
A GRC tool is a digital platform that enables a company to manage its operations and compliance activities. This technology is sometimes also referred to as GRC software, GRC solutions or GRC systems. It should enable users to manage operational risk, internal audit, IT governance and policy and compliance.
Why do you need one?
Contemporary technology really can work wonders for GRC by automating processes and providing valuable management reports. Here are some of the key benefits of a GRC solution:
- Eliminates manual processes that breed risks and mistakes
- Real-time collaboration on projects
- Makes administrative processes easy and frictionless
- Centralised document management
- Have a bird’s eye view of GRC-related workflows
- Advanced and streamlined reporting for auditors
- Provides full audit trails
- Improved Senior Managers’ confidence
- Safeguard against fines/sanctions
- Robust and multi-level security to protect from sensitive data breaches
- Empowers employees to work remotely without risks to privacy and security
With an effective GRC tool, your company can elevate its GRC processes to ensure compliance with important industry-specific standards and regulations. While a software investment might come with a price tag, it will streamline processes and save you both time and money in the long term.
Ultimately, however, a strong GRC culture cannot simply be purchased. While software can dramatically improve GRC in any given business, it must work in tandem with people. As Joseph Mathenge argues, ‘Technology doesn’t have ethics—people do.’ This is why leaders must address GRC from a holistic perspective—considering people, processes and technology—and take steps to encourage their employee’s buy-in to GRC practices at every stratum of the organisation.
If you’ve enjoyed reading ‘What is GRC?’, learn more about Ideagen’s GRC solutions to drive your company into its digital future.Find out more