Plymouth Hospitals NHS Trust centralise QMS information with Q-Pulse

Inter-dependent departments within Plymouth Hospitals NHS Trust required automation of their compliance activities under one central system. They chose Q-Pulse, a compliance management software system from Ideagen, to help them efficiently and effectively manage their compliance processes and procedures across traditional organisational boundaries within the Trust.

Within the Trust’s main hospital, Derriford Hospital, Q-Pulse was already successfully being used to manage compliance activities in the Pathology and Medical Physics Departments – manual paper based systems were adopted throughout the others.

Upgrading to Q-Pulse Enterprise Edition enabled multiple database access to Q-Pulse across various Departments within the hospital. Each discipline now has their own database over which they have complete control, whilst allowing the Trust to successfully centralise their QMS information.


  • Q-Pulse Enterprise quickly and cost effectively rolled out to other departments within the hospital with support from Ideagen
  • Eased management of compliance processes required for ISO 9001 and the CPA
  • Effective Document Control, Auditing and CAPA processes organisation-wide
  • Low maintenance required for Q-Pulse Enterprise, taking the strain off hospital’s IT department

We not only have confidence in the product, but it’s very useful for each department to be able to share ideas about using Q-Pulse more effectively, whilst continually improving the quality of our systems and processes.

Tim Llewellin - IT Manager
Imaging & Pathology Directorate at Plymouth Hospitals NHS Trust

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