How V2X achieved operational excellence

The challenge

V2X, operating in critical sectors like defense, national security and aerospace, sought to revolutionize their document review processes to enhance efficiency and collaboration.

Their existing in-house peer review tool faced several challenges that hindered its efficiency and effectiveness. Managing concurrent reviews became increasingly difficult, often leading to delays and confusion among team members. Tracking participation for compliance purposes was also cumbersome, as the process lacked proper automation, making it prone to human error.

Additionally, administrative inefficiencies, such as manual transcription and data entry, consumed valuable time and resources. These challenges were further compounded by the need for seamless collaboration across cross-functional teams, which the tool was unable to fully support. As a result, labor costs escalated due to the additional time and effort required to manage these inefficiencies, ultimately impacting overall productivity and slowing down critical workflows.

The solution

To overcome these hurdles, V2X needed to adopt a robust solution specifically designed to optimize the peer review process. This would enable real-time collaborative reviews, allowing team members to simultaneously annotate and manage comments effectively. An intuitive interface was needed to streamline the consolidation of feedback, reduce duplication and provide powerful reporting features crucial for internal and external audits. 

The key benefits of such a solution included automated workflows to notify reviewers, direct integration with MS Word to eliminate manual transcription, and enhanced compliance tracking. The adoption of Ideagen as a solution significantly improved V2X’s operational efficiency, fostering better collaboration and ensuring high-quality deliverables for their mission-critical programs. 

The results

Since adopting Ideagen PleaseReview, V2X has significantly improved efficiency, compliance, and collaboration. Notable benefits include:

• Time savings: Reviewer comment consolidation is faster, enabling quicker project delivery.
• Enhanced teamwork: Cross-functional teams seamlessly exchange feedback, fostering collaboration.
• Compliance readiness: Detailed reports meet audit requirements, reducing risk of penalties.
• Streamlined reviews: Duplication of feedback is eliminated, optimizing collaboration sessions.
• Reduced admin work: Automated workflows and email alerts minimize manual efforts.

Higher quality deliverables: Peer review strengthens documentation and reduces defects.

Mark Ebling from V2X stated, "We’ve transitioned from inefficient tools to a scalable solution. Our team saves time, and compliance is rock-solid."

Customized adoption for success

The onboarding process included tailored training and configurations to meet operational needs. Features like documented feedback facilitated internal approvals and audits. According to Boyd Dilley, Configuration Manager at V2X, "The customization and reporting options align perfectly with our processes, ensuring compliance. The certifications and standards, including AS9100/ISO9001 and any standards outlined individually in our contracts, and a stringent peer review process within CMMI."

Supporting V2X’s future strategy

Ideagen has become integral to V2X's operations, enhancing collaboration and deliverables. V2X plans to continue leveraging the platform to manage complex government and commercial projects, bolstering its reputation for integrity and professionalism as the organization grows.