• SOLUTIONS
    • Quality

      QUALITY

      Quality management solution

      Embed quality throughout your business processes by aligning and centralising all key functions to elevate your organisation to its full potential.

      Find out more

      CASE STUDY

      JAE Oregon take ownership of ISO 9001 and 14001 compliance activities.

      BUSINESS NEEDS

      • APQP
      • ISO & Certifications
      • CAPA management
      • First article inspection report
      • Product part approval process
      • Quality management
      • Supplier management
      • Document management
      • Quality control

      INDUSTRIES

      • Aerospace and defence
      • Life science
      • Manufacturing
      • Healthcare
      • Food and drink
      • Pharmaceuticals
    • Health, safety and environmental

      HEALTH, SAFETY AND ENVIRONMENTAL

      Health, safety and environmental management solutions

      Reduce risk, protect your people and drive sustainability, efficiently and effectively

      Find out more

      CASE STUDY

      News Corp streamline essential workplace training to suit everyone.

      BUSINESS NEEDS

      • Safety management
      • Incident management
      • Health and safety training solution
      • Enviromental

      INDUSTRIES

      • Food and drink
      • Energy
      • Transport and logistics
      • Aviation
    • Audit and risk

      AUDIT AND RISK

      Audit and risk management solutions

      Our powerful audit and risk management solutions help you protect your business, its customers and your corporate clients.

      Find out more

      CASE STUDY

      Cadence Bank integrate audit and risk to create a more powerful system.

      BUSINESS NEEDS

      • Internal audit
      • Risk management
      • External audit tools

      INDUSTRIES

      • Finance
      • Government
      • Education
    • Collaboration

      COLLABORATION

      Collaboration solution

      Bring your people, content and actions together with highly secure, cloud-based collaboration solutions.

      Find out more

      CASE STUDY

      Altera meet CMMI best practices with better control and efficiency.

      BUSINESS NEEDS

      • Bids and proposals
      • Document redaction
      • Document co-authoring and review

      INDUSTRIES

      • Aerospace and defence
      • Life Sciences and pharmaceuticals
      • AEC
    • PRODUCTS
    • Q-Pulse QMS
    • Q-Pulse PM
    • Q-Pulse WorkRite
    • Q-Pulse Law
    • Pentana Audit
    • Pentana Disclose
    • Pentana Risk
    • PleaseReview
    • Coruson
    • Ideagen Academy
    • Huddle
    • Qualtrax
    • InspectionXpert
    • Mi-Co
    • CompliSpace
    • OpsBase
    • Audit Analytics
    • Mail Manager
    • CompliancePath

    FEATURED RESOURCES

    CASE STUDY

    Q-Pulse enabled Anthony Nolan to meet a range of regulations and stay compliant.

    • INDUSTRIES
    • Aerospace and defence
    • Aviation
    • Energy
    • Financial services
    • Healthcare
    • Life science
    • Manufacturing
    • Pharmaceuticals
    • Transport & logistics
    • Food & drinks
    • AEC
    • Government

    FEATURED RESOURCES

    CASE STUDY

    Mettle Ops achieve AS9100 compliance with zero non-conformances.

    CASE STUDY

    NWDC drastically reduces time spent on creating documents.

    • RESOURCES
    • By Industry

      BY INDUSTRY

      • Aerospace and defence
      • Aviation
      • Energy
      • Financial services
      • Healthcare
      • Life science
      • Manufacturing
      • Rail

      FEATURED RESOURCES

      WHITEPAPER

      Manage anti-money laundering regulations in the UK and EU.

      CASE STUDY

      Nuffield Health establish a central database for pathology compliance activities.

    • By Solution

      BY SOLUTION

      • Quality
      • Safety
      • Environmental
      • Regulatory
      • Documents
      • Audit
      • Risk

      FEATURED RESOURCES

      WHITEPAPER

      Manage anti-money laundering regulations in the UK and EU.

      CASE STUDY

      Nuffield Health establish a central database for pathology compliance activities.

    • By Product

      BY PRODUCT

      • Q-Pulse QMS
      • Q-Pulse Law
      • Q-Pulse WorkRite
      • Q-Pulse PM
      • Pentana Audit
      • Pentana Disclose
      • Pentana Risk
      • Pleasereview
      • Coruson
      • Ideagen Academy

      FEATURED RESOURCES

      WHITEPAPER

      Manage anti-money laundering regulations in the UK and EU.

      CASE STUDY

      Nuffield Health establish a central database for pathology compliance activities.

    • By Resource Type

      BY RESOURCE TYPE

      • Brochures
      • Case studies
      • Flyers
      • Blog
      • White papers

      FEATURED RESOURCES

      WHITEPAPER

      Manage anti-money laundering regulations in the UK and EU.

      CASE STUDY

      Nuffield Health establish a central database for pathology compliance activities.

    View All Resources
    • COMPANY
    • About Us

      ABOUT US

      • Our company
      • Leadership team
      • Objectives
      • Strategy
      • Values
      • Our customer focus
      • Certifications
      • Investors

      FEATURED RESOURCES

      CAREERS

      We are recruiting! Take the next exciting step in your career

      VALUES

      We are ambitious - We are adventurous - We are community

    • Events and Updates

      EVENTS AND UPDATES

      • Events
      • News
      • Blogs

      FEATURED RESOURCES

      CAREERS

      We are recruiting! Take the next exciting step in your career

      VALUES

      We are ambitious - We are adventurous - We are community

    • Careers

      CAREERS

      • Careers overview
      • Current vacancies

        HIRING

      • Benefits
      • Apprenticeships
      • Meet our teams

      FEATURED RESOURCES

      CAREERS

      We are recruiting! Take the next exciting step in your career

      VALUES

      We are ambitious - We are adventurous - We are community

  • Contact Sales
Menu
  • Solutions
    • « Back
    • Solutions
    • Quality
      • « Back
      • Quality
      • Quality management solution

        Embed quality throughout your business processes by aligning and centralising all key functions to elevate your organisation to its full potential.

      • Find Out More

      APQP

      CAPA management

      ISO & Certifications

      First article inspection report

      Product part approval process

      Supplier management

      Quality Control

      Quality management

      Document management

      Aerospace and defence

      Life science

      Manufacturing

      Healthcare

      Food and drink

      Pharmaceuticals

      Contact us
    • Health, safety and environmental
      • « Back
      • Health, safety and environmental
      • Health, safety and environmental management solutions

        Reduce risk, protect your people and drive sustainability, efficiently and effectively

      • Find Out More

      Safety management

      Incident management

      Health and safety training solution

      Enviromental

      Food and drink

      Energy

      Transport and logistics

      Aviation

      Contact us
    • Audit & Risk
      • « Back
      • Audit & Risk
      • Audit and risk management solutions

        Our powerful audit and risk management solutions help you protect your business, its customers and your corporate clients.

      • Find out more

      Internal audit

      Risk software

      External audit software

      Finance

      Government

      Education

      Contact us
    • Collaboration
      • « Back
      • Collaboration
      • Collaboration solution

        Bring your people, content and actions together with highly secure, cloud-based collaboration solutions.

      • Find Out More

      Bids and proposals

      Document redaction

      Document co-authoring and review

      Aerospace and defence

      Life Science and Pharmaceuticals

      AEC

      Contact Us
    Contact us
  • Products
    • « Back
    • Products
    • Q-Pulse QMS

      Q-Pulse PM

      Q-Pulse WorkRite

      Q-Pulse Law

      Pentana Audit

      Pentana Disclose

      Pentana Risk

      PleaseReview

      Coruson

      Ideagen Academy

      Audit Analytics

      Mail Manager

      CompliancePath

      Huddle

      Qualtrax

      InspectionXpert

      Mi-Co

      CompliSpace

      OpsBase

    Contact Us
  • Industries
    • « Back
    • Industries
    • Aerospace and defence

      Aviation

      Energy

      Finance

      Healthcare

      Life science

      Manufacturing

      Pharmaceuticals

      Transport & logistics

      Food & drinks

      AEC

      Government

    Contact Us
  • Resources
    • « Back
    • Resources
    • By Industry
      • « Back
      • By Industry
      • Aerospace and defence

        Aviation

        Energy

        Financial services

        Healthcare

        Life science

        Manufacturing

        Rail

      • View all resources
      Contact us
    • By Solution
      • « Back
      • By Solution
      • Quality

        Safety

        Environmental

        Regulatory

        Documents

        Audit

        Risk

      • View all resources
      Contact us
    • By Product
      • « Back
      • By Product
      • Q-Pulse QMS

        Q-Pulse Law

        Q-Pulse WorkRite

        Q-Pulse PM

        Pentana Audit

        Pentana Disclose

        Pentana Risk

        Pleasereview

        Coruson

        Ideagen Academy

      • View all resources
      Contact us
    • By Resource Type
      • « Back
      • By Resource Type
      • Brochures

        Case studies

        Flyers

        Blog

        White papers

      • View all resources
      Contact us
    Contact us
  • Company
    • « Back
    • Company
    • About us
      • « Back
      • About us
      • Our company

        Leadership team

        Objectives

        Strategy

        Values

        Our customer focus

        Certifications

        Investors

      Contact us
    • Events and updates
      • « Back
      • Events and updates
      • Events

        News

        Blogs

      Contact us
    • Careers
      • « Back
      • Careers
      • Careers overview

        Current vacancies

        Benefits

        Apprenticeships

        Meet our teams

      Contact us
    Contact us
Contact Us
  • Home
  • Thought Leadership
  • Blog
  • ISO 9001 supplier management: your step-by-step guide

ISO 9001 supplier management: your step-by-step guide

24 February 2017

Image of individual stood in front of a computer screen looking at a map
ISO 9001 supplier management: your step-by-step guide

Share this

ISO 9001 supplier management is undergoing a major transformation. The days of simply managing spend and negotiating the best deal are long gone, it's no longer sufficient or easy to use such outdated practices. Below, we explain a step-by-step approach to supplier management, incorporating best practices in line with ISO 9001:2015.

ISO 9001:2015 – new requirements for managing suppliers

The new ISO 9001:2015 requirements reflect the more complex supplier management expectations. Not only are there now more rigorous requirements to monitor suppliers on an ongoing basis, but the processes also need to be audited.

While there is no prescribed method of managing your suppliers, a simple and pragmatic approach consists of six key steps. (Note: You do not need to do this for every supplier, just those who would influence how your products or services are provided.) 

Step-by-step supplier success

1) Supply marketing

The first step is to define the requirements of the process, product and service you need.

This may include:

  • Scope
  • Regulations
  • Risk appetite
  • Standards
  • Supplier competencies
  • Explanation of the verification and validation processes.

You must then inform potential suppliers of your requirements. To comply with ISO 9001:2015, you must keep a record of your supplier requirements. Use document management software to share controlled supplier documentation with your stakeholders, keeping a record at every stage.

2) Supplier selection

Once you have a specification which has been verified and approved, you should carry out a supplier risk analysis. In this risk analysis, you should identify any risks associated with the product or service itself, such as:

  • Credit
  • Health and safety
  • Supply chain
  • Slavery
  • Sustainability
  • Quality
  • Operational
  • Currency fluctuations
  • Substitutes
  • Compliance
  • Health and safety
  • Product / technical

Then you should:

  • Identify any risks associated with producing or delivering the product or service
  • Quantify these risks using a consistent methodology
  • Identify the controls needed to mitigate unacceptable risks.

This analysis will provide details of your supplier evaluations and the controls you need to impose on your suppliers. In particular, you should consider risks associated with single sourcing.

Using our risk management system, you can carry out a thorough risk assessment to ensure you mitigate and address any risks, making it much easier to manage a supplier risk assessment. You can employ any risk framework, including ISO 31000, COSO, SOX, Basel, AS/NZS 4360 to identify, quantify and prioritise risk.

3) Supplier onboarding

After identifying risks, you can move on to supplier onboarding. The purpose here is to identify potential suppliers who are capable of meeting your requirements.

Start with a standard supplier checklist to promote consistency and ensure the information can be easily reused. However, you should analyse the findings of your evaluation according to the risks you identified earlier.

When onboarding a supplier, you will want to record evidence of your requirements (ITT, RFQ), the response confirming that the supplier will commit to those requirements, and a contract of agreement.

The contract of agreement may include:

  • Specifications
  • Volumes
  • Lead times
  • Payment
  • Processes
  • Traceability records
  • Constraints to supply
  • Reassessment details

Pentana Audit makes it easy to capture checklists of information from your supplier audits. Attach any type of multimedia evidence to demonstrate compliance.

Find out more about our ISO 9001 supplier management software by downloading our free brochure here.  Read more about the new ISO 9001:2015 requirements to ensure that your organisation is ready for the changes.

alexander-pavlovic.jpg
Written by

Alexander Pavlović

Alex produces targeted content to help Ideagen’s readers and customers navigate the complex world of quality, governance, risk and compliance.

Alex has worked with brands such as BT, Sodexo and Unilever and is passionate about helping businesses build a cohesive, collaborative culture of quality.

Find the best product for you

Use our product assistance tool and get recommendations based on your business needs.

My Business Need

This will help us identify the best software product for you.

Please select at least one business need

Tell Us More

Please share some further detail so we can refine your product recommendations.

Please select a type of risk
Previous
Solutions Quality Health, Safety & Environmental Audit & Risk Documents & Collaboration Company Leadership team Our objectives Strategy Investors Careers Vacancies We're hiring
Ideagen products Q-Pulse QMS Q-Pulse WorkRite Q-Pulse PM Q-Pulse Law Pentana Audit Pentana Disclose Pentana Risk PleaseReview Coruson Ideagen Academy Ideagen Academy CompliancePath Huddle Qualtrax Mi-Co InspectionXpert CompliSpace OpsBase Mail Manager Audit Analytics
Pentana Disclose Pentana Risk PleaseReview Coruson Ideagen Academy CompliancePath Huddle Qualtrax Mi-Co InspectionXpert CompliSpace OpsBase Mail Manager Audit Analytics
Company Leadership team Our objectives Strategy Investors Careers Vacancies We're hiring
Connect with us
© Ideagen Plc.
Privacy Policy Terms and conditions GDPR commitment Environmental policy Slavery and human traficking statement Sitemap