Q-Pulse helps NHS Clatterbridge provide effective clinical incident reporting
The problem facing the limited resources of the Clinical Governance team was that the only way this could be achieved with their current system was to manually input the data into Q-Pulse and to repeat that manual input, with additional fields, into the complex NRLS form – a process that proved so time consuming it was impossible to complete for all clinical incidents. As a result, the Clatterbridge Cancer Centre was unable to meet the NPSA requirement without the introduction of change.
By using the Incident and Occurrence modules, the NRLS form could be replicated within Q-Pulse and batches of incidents automatically uploaded to the NRLS system at pre-determined intervals.
- Direct link from Q-Pulse to the NRLS removes previous manual tasks and reduces reporting times by a third
- NRLS form is replicated within Q-Pulse and batches of incidents are automatically uploaded to NRLS system at pre-determined intervals
- Cancer Centre gone from being a NPSA ‘under reporter’ to meeting their requirements simply and efficiently
- Improved integrity and timeliness of internal and external reporting
The difference in being able to automatically upload our Clinical Incidents electronically through Q-Pulse has been amazing.