Document management for global standards and regulations
Audit, accounting and advisory
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Audit, accounting and advisory View industry
Achmea
Modernizing internal auditing operations. Achmea, the largest insurer in the Netherlands, sought to modernize their internal audit operations, previously conducted with manual systems and tools like MS Office. Turning to Ideagen, Achmea streamlined their auditing processes, enhanced data traceability, and improved audit quality and consistency.

Up to 20% faster reporting

Enhanced audit quality
Improved data traceability

Ideagen Internal Audit
Ideagen Internal Audit can help your business achieve operational excellence, resilience, reputational strength and efficient compliance.
View solutionIntroduction
Achmea Holding N.V. is the largest insurer in the Netherlands, providing health, life, and non-life insurance to nearly half of all Dutch households. With operations extending to four other countries in Europe and Australia, Achmea is dedicated to helping customers make informed decisions about their health, risks, and financial futures.
The challenge
- Reliance on manual systems for auditing operations
- Inefficient use of MS Office and network drive folders for audit documentation
- Difficulty in linking audit findings to key risks and ensuring audit trail clarity
- Need for a standardized and coherent audit approach
The solution
Achmea selected Ideagen Internal Audit for its:
- Comprehensive tools designed specifically for internal audit
- Ability to standardize audit processes and improve documentation clarity
- Customizable forms and templates that streamline audit reporting
The outcome
Before, Achmea’s internal audit department faced challenges with manual systems and fragmented documentation processes. The transition to Ideagen Internal Audit provided a dedicated, electronic solution that streamlined their operations, enhanced data traceability, and improved audit quality and consistency.
This transformation enabled Achmea to focus more on risk analysis and continuous improvement in their auditing practices:
- Adopted a structured, department-wide approach to auditing, resulting in consistency and quality across all audits
- Enhanced data traceability by clearly linking documentation and findings to defined risks
- Implemented custom forms that auto-populate with data during audits, increasing the speed of reporting by 10%-20%
- Received excellent support and industry insights from Ideagen and its partner Sepia Solutions
- Improved audit trail documentation, making it easier for external supervisors and accountants to follow processes
The enforcement of a standard audit approach via Ideagen, which includes referenced frameworks, all helps towards achieving standardization in auditing. This is not only important to ensure a consistent quality but also gives external supervisors peace of mind, knowing that processes are being followed in depth.
Corné Mulders, Senior Manager of Internal Audit, Achmea
The results
Ideagen Internal Audit has significantly enhanced Achmea’s internal audit processes, ensuring better efficiency, data traceability, and audit quality:
Up to 20% faster reporting by having custom forms auto-populate with data.
Standardized auditing approach, ensuring consistent and high-quality audits.
Improved data traceability, with documentation and findings clearly linked and traceable to risks.
Ideagen Internal Audit
Ideagen Internal Audit can help your business achieve operational excellence, resilience, reputational strength and efficient compliance.
View solutionAbout Achmea
Achmea Holding N.V. is the largest insurer in the Netherlands, offering health, life, and non-life insurance to nearly half of all Dutch households. The company also operates in four other countries in Europe and Australia, helping customers make informed decisions about their health, risks, and financial futures.
- 10+ million customers
- Founded 1811

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