Building trust in uncertain times: Ideagen insights
How customer attitudes towards quality and safety have shifted in tough times and which quality factors matter most.
In today's uncertain economic climate, building and maintaining consumer trust is essential for businesses to thrive. Our latest survey of over 2,000 consumers provides valuable insights into the factors that influence purchasing decisions across a range of industries.
What drives consumer behaviour today?
The survey results show that consumers are increasingly focused on quality, even as they remain price-sensitive in certain industries. Businesses that prioritise quality while paying attention to consumer perceptions and priorities, can gain a competitive advantage in their industry.
Download this executive report to discover:
- How high-profile quality or safety failures can linger in the minds of consumers for decades
- Why 31% of consumers say that quality is more important than it was 12 months ago
- What you can do to solidify trust with your customers
Download the survey report now
Spot the simple opportunities for improving trust that are right in front of you.