How Spire Healthcare achieved ISO 15189 accreditation with Q-Pulse

As a customer of Ideagen, Spire Healthcare used Q-Pulse to achieve ISO 15189 accreditation. Find out how our software helped them go beyond accreditation and improve things for the better across their laboratory sites. 


Previous challenges

Cumbersome paper-based system

Difficult to achieve accreditation

Having 22 laboratories doing things in different ways

Lack of consistency impacting on delivery of care

How Q-Pulse has helped overcome these challenges

One central store of documents and audits

Which is easily distributed across the 22 sites.

Improved confidence and efficiency

With all laboratories working to the same set of standard operating procedures.

Bird's eye view

Ability to see if a trend is emerging across the organisation.

Achieved accreditation

Gained and maintained ISO 15189 during the pandemic.

Eliminated errors

Went from almost 100 to zero findings after inspection.

Improved training and competency

Supporting all staff members through their training and competency journey.