Cumbersome paper-based system
Difficult to achieve accreditation
Having 22 laboratories doing things in different ways
Lack of consistency impacting on delivery of care
How Q-Pulse has helped overcome these challenges
One central store of documents and audits
Which is easily distributed across the 22 sites.
Improved confidence and efficiency
With all laboratories working to the same set of standard operating procedures.
Bird's eye view
Ability to see if a trend is emerging across the organisation.
Gained and maintained ISO 15189 during the pandemic.
Went from almost 100 to zero findings after inspection.
Improved training and competency
Supporting all staff members through their training and competency journey.
“Q-Pulse has definitely improved my job satisfaction because it allows me to work within a system that’s made for quality. Quality has gone from being one person’s responsibly to every staff member taking ownership.”
Pathology Safety Lead