How Spire Healthcare achieved ISO 15189 accreditation with Ideagen Quality Management
As a customer of Ideagen, Spire Healthcare used [Ideagen Quality Management] to achieve ISO 15189 accreditation.
Find out how our software helped them go beyond accreditation and improve things for the better across their laboratory sites.
The challenges that Spire Healthcare were facing
Spire Healthcare, in its journey towards progress and excellence, encountered a series of formidable challenges. They grappled with a cumbersome paper-based system that impeded the efficient flow of information and slowed down critical processes. This dated method hindered their ability to adapt to the ever-evolving healthcare landscape. Furthermore, achieving accreditation proved to be an arduous task, as the existing systems and practices often fell short of the rigorous standards required
They also faced the complexity of managing 22 laboratories, each operating in its own distinct manner. This lack of uniformity not only led to inefficiencies but also posed significant challenges in maintaining consistency across their healthcare services. The absence of this consistency had a palpable impact on the overall delivery of care, highlighting the need for comprehensive solutions to address these multifaceted obstacles.
[Ideagen Quality Management] has definitely improved my job satisfaction because it allows me to work within a system that’s made for quality. Quality has gone from being one person’s responsibly to every staff member taking ownership.
How Ideagen has helped overcome these challenges
One central store of documents and audits
Which is easily distributed across the 22 sites
Improved confidence and efficiency
With all laboratories working to the same set of standard operating procedures.
Bird's eye view
Ability to see if a trend is emerging across the organisation
Gained and maintained ISO 15189 during the pandemic
Went from almost 100 to zero findings after inspection
Improved training and competency
Supporting all staff members through their training and competency journey