Document management for global standards and regulations
latest news: Ideagen recognized among most Inspiring Workplaces
Audit, accounting and advisory
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
Document management for global standards and regulations Get white paper
latest news: Ideagen recognized among most Inspiring Workplaces
Audit, accounting and advisory View industry
latest news: Ideagen recognized among most Inspiring Workplaces
Audit, accounting and advisory View industry
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
Elevating compliance and achieving elite research status
Cambridge University Hospitals NHS Foundation Trust (CUH), in partnership with one of the world’s leading universities, needed to improve its record-keeping efficiency to maintain its reputation as a top research center. Implementing Ideagen streamlined SOPs, training and equipment management, ensuring GCP compliance and marking CUH as one of the UK’s premier research facilities.

Key achievements

Zero non-conformances in MHRA inspections
Accelerated document retrieval times

Top research facility registered with UK Clinical Research Collaboration
Ideagen Quality Management
Trusted by more than 6,000 customers worldwide to digitalize their quality management processes and comply with industry standards.
Learn moreIntroduction
The Cambridge Clinical Trials Unit (CCTU) at CUH supports academic investigators in conducting high-quality clinical trials, contributing to groundbreaking advancements in healthcare. As part of the Addenbrooke’s Clinical Research Center (ACRC), CUH plays a pivotal role in clinical research across a wide range of medical specialties.
To maintain their competitive edge and ensure compliance with stringent regulatory standards, CUH needed to transition from a cumbersome paper-based Quality Management System (QMS) to an efficient electronic solution.
The challenge
- The Trust’s paper-based QMS was inefficient, making it difficult to manage the large volume of mandatory documentation required for compliance with GCP.
- SOP documentation, training records, and equipment management were all manually handled, leading to potential delays and inaccuracies.
- Regulatory inspections, such as those by the MHRA, required swift access to documents and records, which was a challenge with the existing system.
Finding the right solution
The Trust selected Ideagen for its ability to centralize and streamline the management of SOPs, training records and equipment maintenance.
The user-friendly interface of the solution enabled the team to implement a more efficient system that met their compliance needs.
Additionally, Ideagen’s robust document management capabilities were crucial in ensuring that all required records were readily accessible during inspections.
Implementation and impact
- The implementation transformed CUH’s operations, with over 82,000 electronic signatures, 3,227 training events, and 270 equipment records now centralized in the system.
- Staff gained immediate access to critical SOPs and documents, drastically improving the efficiency and accuracy of daily operations and compliance activities.
- Ideagen played a key role in CUH securing UKCRC registration, a significant achievement that solidified their position among the UK’s top research institutions. This registration recognizes the Trust’s commitment to high standards and opens doors to further research collaborations and funding opportunities.
We also received positive feedback from our MHRA GCP inspector in the way we are using Q-Pulse. They were impressed at how quickly we can locate and present historical information on training or competency and produce certificates.
Carolyn Sexton, Quality Assurance Manager, Cambridge University Hospitals NHS Foundation Trust
Real results
With Ideagen, Cambridge University Hospitals NHS Foundation Trust enhanced its operational efficiency and achieved a significant milestone in securing UKCRC registration, cementing their position as a top research facility:
Document and information retrieval now takes seconds, speeding up inspections and compliance checks.
SOPs and training records are consistently updated, reducing the risk of non-compliance and ensuring staff competence.
Equipment management is streamlined, with automated reminders for maintenance and calibration.
Ideagen Quality Management
Trusted by more than 6,000 customers worldwide to digitalize their quality management processes and comply with industry standards.
Learn moreAbout Cambridge University Hospitals NHS Foundation Trust
Cambridge University Hospitals NHS Foundation Trust is a partnership with one of the world’s leading universities, supporting world-class research to improve national health outcomes. The Trust’s Cambridge Clinical Trials Unit (CCTU) conducts a wide range of clinical trials, contributing to significant advancements in healthcare.
- Established 1992
- Headquarters Cambridge, England

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