Document management for global standards and regulations
latest news: Ideagen recognized among most Inspiring Workplaces
Audit, accounting and advisory
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
Document management for global standards and regulations Get white paper
latest news: Ideagen recognized among most Inspiring Workplaces
Audit, accounting and advisory View industry
latest news: Ideagen recognized among most Inspiring Workplaces
Audit, accounting and advisory View industry
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
Bridging the Commonwealth with seamless collaboration
The Commonwealth Secretariat, the main intergovernmental body for 54 Commonwealth countries, needed an intuitive platform to enhance collaboration and knowledge sharing across diverse regions, addressing challenges in connectivity and IT literacy.

Key achievements

900+
users successfully onboarded
85
workspaces established for streamlined collaboration

54
countries engaged in secure, effective knowledge sharing
Ideagen Huddle
Document collaboration that helps you build better client connections, more efficient teams and eliminate file storage fragmentation. Create unique branded workspaces, assign tasks and co-author content to transform the way you work.
Learn moreIntroduction
The Commonwealth Secretariat’s unique value lies in fostering cooperation and developing expertise through collaborative working and knowledge sharing across the Commonwealth. To continue delivering on this mission, the Secretariat required a robust platform to enhance collaboration between its member countries.
The challenge
The Commonwealth Secretariat struggled to maintain secure, effective collaboration across 54 countries. Their previous solution lacked accessibility, leading to email reliance and inefficient document management, compromising user needs and security.
Finding the right solution
The Secretariat conducted an in-house evaluation followed by a formal tender process. IdeagenHuddle stood out due to its ease of setup, competitive pricing, and commitment to customer support.
The decision was made easy by Ideagen’s potential to meet their unique needs, making it the ideal choice for fostering collaboration across the Commonwealth.
Implementation and impact
Ideagen Huddle was implemented across the Commonwealth Secretariat’s operations, quickly becoming integral to their online proposition.
With over 900 users spread across 85 workspaces, the platform enabled seamless collaboration and knowledge sharing, even in challenging environments with varying levels of connectivity.
- Enabled real-time collaboration, significantly reducing reliance on email for document sharing.
- Improved document management, providing a secure, central repository for all critical information.
- Enhanced security and compliance, ensuring that only approved organizations and users could access sensitive data.
[Ideagen] Huddle is integral to what we do and forms a distinct part of our online proposition. This, in turn, has helped us to take a step closer to our strategic vision of a better-connected Commonwealth.
Pukul Rana - Digital Strategy Advisor, Commonwealth Secretariat
Real results
The Commonwealth Secretariat’s successful implementation of Ideagen Huddle has brought them closer to their strategic vision of a better-connected Commonwealth.
Increased productivity and efficiency across the organization, supporting a shift towards online working.
Enabled secure and effective collaboration across 54 countries, with over 900 users on the platform.
Supported larger initiatives for knowledge sharing and collaborative online working.
Ideagen Huddle
Document collaboration that helps you build better client connections, more efficient teams and eliminate file storage fragmentation. Create unique branded workspaces, assign tasks and co-author content to transform the way you work.
Learn moreAbout the Commonwealth Secretariat
The Commonwealth Secretariat, based in London, is the principal intergovernmental organization of the Commonwealth, a voluntary association of 54 countries. The Secretariat’s mission is to foster cooperation and develop expertise through collaborative working and knowledge sharing across the Commonwealth.
- Founded 1965
- Headquarters, London, United Kingdom

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