Incident reporting system for streamlined safety management

Aviation incidents don't wait for convenient reporting schedules, yet manual incident reporting creates blind spots where safety patterns hide until accidents reveal them. When classification varies between teams and reporting delays stretch for days, critical connections between incidents remain invisible.

Ideagen's incident reporting system transforms reactive incident documentation into proactive safety intelligence through automated workflows, standardised classification and AI-powered pattern recognition. 

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Overview

Ideagen's safety incident reporting system

Our incident reporting system captures incidents in real-time whilst automatically guiding users through consistent classification and triggering immediate safety protocols. The platform uses semantic search to find similar incidents instantly whilst automated summarisation distils complex incident data into actionable insights. 

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Challenge & Solution

Manual reporting delays create unnecessary blind spots

When incident documentation relies on paper forms and manual processes, critical safety intelligence gets buried in administrative delays. Hours pass before incidents reach safety managers whilst valuable context fades.

Ideagen's accident reporting solution captures incidents through mobile-friendly interfaces supporting ASR, MOR, cabin safety reports and bird strike reporting. The platform automatically routes reports to appropriate personnel through workflow automation. Custom forms adapt to your specific operational requirements, ensuring comprehensive data capture whether online or offline. Over 200 airlines use our platform for streamlined incident management. 

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Challenge & Solution

Classification inconsistency complicates pattern recognition

Without standardised severity assessment, similar incidents get categorised differently across departments, obscuring emerging patterns.

Our system suggests appropriate severity levels based on incident characteristics whilst machine learning algorithms learn from historical data to improve classification accuracy. The platform aligns with ICAO Annex 13 classifications and IATA safety categories, ensuring consistent pattern recognition across all operations. 

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Challenge & Solution

Tracking corrective actions through to resolution

Documenting incidents represents only half the safety equation—tracking corrective actions through to completion determines whether lessons translate into improvements.

Ideagen's incident investigation platform maintains visibility from initial report through final resolution with automated reminders and escalation protocols. The system tracks CAPA progress with real-time dashboards showing completion rates and overdue actions. Pattern recognition identifies when similar incidents suggest systemic issues requiring broader attention, including vulnerabilities in specific routes, freight operations or crew teams. 

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Request a demo today

Aviation safety professionals across Europe, Middle East and Africa choose Ideagen for incident reporting that delivers actionable intelligence.

Trusted by over 200 airlines including Finnair, Lion Air and Brussels Airlines, our platform supports compliance with EASA Part 145, ICAO standards and IOSA requirements. 

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