The Hong Kong-based Airline Demonstrates the World's Safety and Operational Standards
Ideagen Coruson, Ideagen's cloud-based governance, risk and compliance software application, has helped a major airline in Hong Kong to renew its IATA safety certificate.
HK Express, Hong Kong's low-fare airline, has successfully expanded its International Operational Safety Audit (IOSA) certificate for two years in an announcement the airline said was a "testament to its safety commitment and excellent service".
IOSA is an internationally recognised and accepted safety evaluation programme that acknowledges only the world's quality airlines, assessing each airline's operational management and control systems. The standards are regularly updated in response to the new challenges and demands of global aviation.
HK Express has taken several significant steps to improving aviation safety, including the implementation of the electronic Safety Management System, Quality Management System and SeMS platform in the form of Ideagen's Coruson.
The airline also expanded its Just Culture Committee, as well as established a dedicated daily Operations Quality Control and Assurance function which serves as a "double firewall" on top of the existing oversight teams on operations.
"Safety, security and compliance will continue to be among the top priorities in HK Express," said Roger Lee, Director of Quality, Safety and Security at HK Express.
"I am very proud of the team involved in the IOSA renewal process and the teams from the Quality, Safety and Security (QSS) and Operations Departments who are dedicated to providing support to the company by overseeing and delivering safety and security to our valued guests."
"Safety is a never-ending journey, we are honoured to have once again renewed our IOSA certificate," shared Li Dianchun, President of HK Express. "We will continue to work hard on this very important endeavor."
Created in 2003, the thorough IOSA audit has been developed in cooperation with international regulatory authorities and created a standard that is comparable on a world-class basis. The audit includes more than 1,000 parameters that certified airlines are re-evaluated every two years.
Since its conversion into a low-fare airline in 2013, HK Express has been growing rapidly - doubling its fleet, network and staff to 19 aircraft, 27 destinations and over 800 employees.
The airline was the first in North Asia to adopt Coruson, rolling the system out in August 2017 to enhance safety, security and quality management.