Most construction firms accumulate years of project email without ever stepping back to ask whether they could actually find it when it counts. Davis Construction, a 575-person US contractor, had built up around 10 terabytes of it across a decade of projects, stored in a structure so deep that finding a single email, or reusing correspondence from one job on another, meant clicking down through layer after layer. Records going back years had to be tracked down by hand, and only if someone had filed them in the first place.

In this session, Brendan Harrington shares how Davis changed its approach: filing project email to one place and using search to find anything, instead of building an ever-growing folder structure. It is an honest, practical account of what worked across hundreds of users and years of projects, with clear steps you can take back to your own team. A real conversation between peers, not a product pitch.