Jul 29 2026
16:00 BST - 17:00 BST | 01:00 AEST - 02:00 AEST | 11:00 EDT - 12:00 EDT
AI agents can finally reason across the unstructured, judgment-heavy work that defines quality, safety, risk, and compliance. Join Ideagen to learn how healthcare leaders are moving from automation to action, and exactly where to draw the line between an AI agent and full agentic autonomy.
AI in healthcare has moved through three eras: rules-based alerts, machine learning prediction, and now generative, agentic systems that can reason across unstructured data like incident narratives, complaint letters, and clinical notes. This webinar unpacks what that shift means for quality, safety, risk, and compliance teams today.
We’ll walk through real use cases already in production, including incident reporting and event management, recall and safety alert matching, patient complaint and grievance handling, and quality measure abstraction, and show where AI acts on its own versus where a human must stay in the loop.
We’ll also cover the governance model that makes autonomy safe to grant: risk-based classification, explicit boundaries, audit trails, continuous monitoring, and preserving human capability, and how converging regulatory guidance (NIST, ONC HTI-1, Joint Commission/CHAI) is raising the bar for all of it.
This session is built for quality, safety, risk and compliance leaders in hospitals and health systems who are evaluating AI agents and want a practical, non-vendor-hype framework for where to start and how to govern it.
Ronnie has 20+ years of experience in marketing, focusing on developing and executing strategies that increase revenue, customer engagement and competitive differentiation. He holds an SHSMD credential in healthcare marketing, which demonstrates his knowledge and skills in marketing plans, communications and market research.
Andrew is responsible for the Ideagen Healthcare Guardian customer success team, tasked with helping customers make the most of the opportunities presented by our product features and key business responsibilities of customer retention, adoption and expansion.
Paul has vast expertise in healthcare, NHS, independent providers and social care, from practical experience and implementations of dozens of healthcare systems over the past decade. Leading the design and integration of solutions today using the Ideagen Healthcare Guardian suite with unparalleled knowledge.
