Regulatory readiness for email records: What auditors and regulators expect
Whichever framework applies to your sector, financial services record-keeping, data protection law, public records or litigation disclosure, the requirement is the same: show what was said, agreed or decided and produce it on request.
This guide sets out what four major frameworks expect and where most email governance falls short.
The core problem
Why an email filing gap is also a compliance gap and why "we cannot locate those emails" is treated as evidence of poor governance, not a neutral gap.
The frameworks
What FCA record-keeping, GDPR subject access requests, FOI and e-discovery obligations actually require of email correspondence.
What good looks like
Four characteristics of a defensible correspondence record: completeness, retention, audit trail and timely retrieval.
The cost of non-compliance
Fines, adverse inferences in disputes, failed audits and reputational damage, none of which require a finding of wrongdoing.
Make your email records audit-ready
Talk to us about closing the gap between your document governance and your email governance.