Sep 03 2026
15:00 BST - 16:00 BST | 00:00 AEST - 01:00 AEST | 10:00 EDT - 11:00 EDT
Business continuity used to sit in a binder, reviewed once a year and forgotten the rest of the time. Recent events have proved that that is no longer good enough. Boards, regulators and customers now expect continuity to work like any other managed capability, with evidence to prove it.
In part one of our ISO 22301 series, we set the foundations. This session is for Quality Management and EHS professionals who are already fluent in the language of management systems: audits, corrective actions, document control and want to understand how business continuity fits alongside the frameworks they already run. If you know ISO 9001, ISO 27001, or ISO 45001, ISO 22301 will feel familiar: the same clause structure, the same expectation of leadership commitment and continual improvement, applied to organisational resilience.
We'll unpack why continuity has moved from an operational afterthought to a board-level and regulatory priority and set out clearly what a Business Continuity Management System (BCMS) actually is and how it differs from a plan gathering dust on a shelf.
Why continuity is now a board and regulator issue, not just an operational one.
What ISO 22301 is, and how a BCMS differs from a static continuity plan.
How the standard's clause structure: context, leadership, planning, support, operation, performance evaluation and improvement - mirrors the management system logic many quality teams already apply.
The real benefits: resilience, sharper risk management, more systematic crisis response and stronger stakeholder confidence.
What implementation typically involves, and what separates a documented system from one that's genuinely embedded.
Jenny has over 11 years’ experience in business continuity, operational resilience and emergency planning across multiple sectors, including financial services, pharma manufacturing, public sector organisations and healthcare providers. She specialises in ISO 22301 aligned business continuity management systems, covering business impact assessment, continuity strategy and planning, incident management, supplier resilience due diligence, training, exercising and programme implementation at strategic, tactical and operational levels. Jenny holds CBCI, MSc Emergency Planning, Resilience and Response, ISO 22301 Lead Auditor and Lead Implementer certifications, alongside additional qualifications in applied management, health emergency planning and education and training.
