Ideagen has achieved ISO/IEC 42001 certification, the international standard for Artificial Intelligence Management Systems (AIMS). The certification reinforces the company's commitment to responsible AI governance and strengthens its position as a trusted AI partner.
BSI awarded the certification after a comprehensive assessment of the AI systems, controls and processes behind Ideagen Mazlan, the company's purpose-built intelligence for high-compliance operations. It gives customers independent assurance that Ideagen's AI is developed and managed with robust governance, transparency and oversight.
Ben Dorks, CEO of Ideagen, said: “Trust is fundamental to AI adoption. As organizations increasingly embed AI into critical processes, they need confidence that the technology they use is developed and governed responsibly.
“ISO/IEC 42001 certification independently validates how we build and manage AI at Ideagen. It shows that Ideagen Mazlan is underpinned by clear controls, transparency and accountability, so businesses can embrace AI-driven innovation while maintaining human oversight.
“This achievement reflects our commitment to developing AI that meets rigorous standards for security, safety and governance. As AI adoption accelerates, our focus remains on helping customers unlock its potential safely, responsibly and with confidence.”
ISO/IEC 42001 is the internationally recognized management system standard for AI. The framework helps organizations establish governance, accountability, transparency and risk management practices for the responsible development and use of AI technologies.
It gives customers external evidence that Ideagen's AI governance is supported by documented policies, clearly defined responsibilities, risk-based controls and ongoing oversight processes. This is particularly important in regulated sectors such as life sciences, healthcare, energy and aviation, where organizations must balance the opportunities of AI with compliance, operational and reputational requirements.
The certification covers Ideagen as a producer and provider of AI systems that use large language models, retrieval-augmented generation and agentic AI to support conversational assistance, workflow automation, information retrieval and decision support across its software-as-a-service (SaaS) platform for environmental, health, quality and compliance management.
Ideagen Mazlan is designed and developed to enhance organizational expertise, not replace it. Embedded across Ideagen’s software portfolio, it helps organizations improve efficiency, streamline processes, enhance reporting and reduce administrative burden while maintaining human control and decision-making authority.
Pulling from a company’s own data, held within Ideagen products and anchored to policy, regulations and industry standards, Mazlan surfaces trends and insights that might otherwise go unnoticed, turning teams into more proactive functions.
The certification builds on Ideagen’s portfolio of ISO-certified management systems, extending the disciplines behind ISO 27001, ISO 9001, ISO 14001 and ISO 45001 to the management of AI.
Over 18,500 companies and close to two million daily users trust Ideagen to support them with their quality, risk, audit, health and safety and compliance needs. This includes more than 250 global aviation organizations, the top ten accounting firms, nine of the top ten global aerospace and defence corporations,15 of the top 20 global pharmaceutical companies and 60% of the top 20 global food and drink companies.