Customers rank Ideagen’s Huddle as Category Leader in G2 Summer Report
28 June 2022
Cloud collaboration software relied upon by governments, banks and healthcare providers has been named a Leader for its exceptionally high customer satisfaction, in this year’s G2 summer report.
Compliance and regulatory software provider, Ideagen, today announced that its collaboration solution, Huddle, has been named in multiple categories in the summer round of G2 reports, which highlight top-rated products in each software category based on user review data.
Huddle also retained its “High Performer” badges in Cloud Content Collaboration in both the UK and Europe; as well as in the Small Business category after 88 per cent of users gave Huddle 4 or 5 star review.
Ryan Key, Ideagen’s Product Manager for Huddle, said: “Customer feedback is invaluable to us as we continue to deliver innovations that meet and exceed our clients’ expectations. In today’s market, businesses need a secure collaboration platform which is simple, easy to use and also trusted by their peers.
“This recognition by G2, driven by the validation from our users, is an honour and really highlights our continued focus on developing market leading solutions that make a significant business impact for our many loyal customers.”
G2’s quarterly reports rate products for customer satisfaction and market presence in real time, based on user reviews, social networks and other online sources. In each category, customers rate their satisfaction with the solution and provided unbiased feedback on their experiences.
A trusted software review marketplace, G2 is home to more than 1.7 million verified user reviews and is used by more than 60 million software buyers annually to evaluate solutions.
Huddle is a document centric collaboration tool, helping companies share, create and co-edit documents, control file versions, organise team tasks and collaborate with external clients and suppliers within a secure controlled workspace.
Its automated processes make it faster to review and collate comments and its multi-user function allows contributions to documents from anywhere, from multiple devices.