Information silo elimination for comprehensive collaborative sharing

Email chains trapped in individual inboxes prevent effective collaboration.

Ideagen Mail Manager breaks down information barriers—automatically surfacing relevant correspondence across teams whilst maintaining security and governance. 

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Overview

Intelligent information integration platform

Ideagen Mail Manager works within Microsoft 365 to transform fragmented email systems into unified team knowledge hubs. Files saved to shared folders become accessible to all project members. Automated access controls make information available, not hidden. 

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Challenge & Solution

Critical correspondence becomes inaccessible when employees leave or take holiday

When key staff are unavailable, projects stall waiting for inbox access.

Ideagen Mail Manager categorises and shares project-relevant emails across team spaces. The platform routes correspondence appropriately whilst maintaining security and project continuity. 

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Challenge & Solution

Team members cannot access relevant project correspondence across departments

Marketing waits for feedback buried in sales inboxes whilst delivery timelines slip.

Ideagen Mail Manager automatically surfaces relevant correspondence based on project tags and document relationships. Real-time notifications when important correspondence arrives. No manual forwarding needed. 

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Challenge & Solution

Duplicate work occurs due to lack of shared email visibility across teams

Multiple team members contact the same client because they can't see colleagues' exchanges.

Ideagen Mail Manager provides intelligent orchestration that prevents duplicate communications. Create shared email threads for project communications. Teams see previous interactions and build on existing relationships. 

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See Ideagen Mail Manager in action

Access your personalized demo below. 

Request a demo today

Additional reading

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Nitsch Engineering

Nitsch Engineering was storing 222 Gigabytes of data, which was slowing down the email server. After implementing Mail Manager that number decreased to 35 Gigabytes of data within 3 months.

WSP

The speed of finding information has proved extremely beneficial for WSP.

Austin-Smith:Lord

As the solution has developed over its ten years at Austin- Smith:Lord, it has simply become a way of life at the company, and everyone is now filing their project emails both consistently and centrally.

LiRo Group

With Mail Manager, the staff has time to focus on core business functions, which has shown in improved efficiency, productivity, results, and client feedback.

Arup

As messages are filed in the same location as other project documents they are all in one place and thus easy to find both during the life of the project or many years later from an archive.

Ramboll

Mail Manager is now being used heavily across a number of Ramboll’s global offices including the UK, Sweden, America, and Australia.

Formation Architects

With Mail Manager, Steve and other staff members no longer need to spend valuable time searching for emails, plus they have added security, particularly since they have moved to SharePoint.

IKM Consulting

IKM Consulting belive without Mail Manager, it would put a significant time constraint on people to file and search emails, and it will run the risk of human error. It would increase our workload and introduce another layer of error.

M. J. Harris Construction Services, LLC

It simplifies a manual process and allows to search for emails in an intuitive way, allowing them to quickly find key information.