Ideagen Mail Manager customers report saving three to five hours per person per week through faster filing and instant search. See what that looks like on your projects.
Enterprise email search across projects and teams
Outlook search works well enough for your own mailbox and not at all for anyone else's. Finding the message that settles a question means asking around, waiting for someone to look, or giving up and making the decision again.
Ideagen Mail Manager files correspondence to the project or matter in SharePoint Online, so anyone with permission can search the whole record and find any message in seconds, however old the project.
One search across the whole correspondence record
Because email is filed to the project rather than the person, search covers the team's full record instead of one mailbox. Team members can search, find and filter any email across the organisation in seconds.
Advanced search retrieves messages and attachments by sender, subject, project or date, including correspondence from projects that closed years ago.
Outlook search cannot reach the team's correspondence
Native search covers the mailbox it sits in, so the moment the message you need was sent by a colleague, the search stops being useful.
Filing to the project puts the whole record in one searchable place. Ideagen Mail Manager returns any filed message from the whole organisation, so finding a colleague's correspondence is the same action as finding your own.
Search that gets slower as projects age
The older the project, the harder it is to find anything in it, which is exactly when the correspondence tends to matter most.
Filed correspondence stays searchable regardless of age, and it does not degrade as mailboxes are archived or people move on. A message from a project completed years ago is retrieved in the same few seconds as one from last week.
Distributed teams working without shared visibility
When a team is spread across offices or time zones, nobody can see the correspondence held by anyone else, which creates silos and duplicated work.
Shared access to the filed record gives every location the same view of a project's correspondence. Ideagen Mail Manager removes the need to wait for a colleague to forward something before work can continue.
Filing outside SharePoint?
If your team files project email to a file server, network drive, ProjectWise or Procore rather than SharePoint Online, Ideagen Mail Manager handles those destinations directly. See how it fits your setup.