The Compleat Food Group gains vital supply chain transparency with Ideagen

Before implementing a centralized platform, The Compleat Food Group managed its supply chain information through manual processes. This involved a heavy reliance on spreadsheets, questionnaires, and various forms. This method was not only time-consuming but also made it difficult to gain a quick, clear view of the entire supply chain, especially during a crisis.

Replaced manual processes to a centralized supply chain mapping solution

Jawad Haibery, from The Comleat Food Group, explains the move from spreadsheets, questionnaires and forms, to a single platform.

The challenge

In the food industry, transparency is critical. The business faces constant challenges, including food scares like avian flu or foot and mouth disease. In these situations, it is essential to rapidly identify where ingredients are coming from and determine if the business is affected. The manual system lacked the speed and clarity needed to pinpoint areas of concern and implement mitigation strategies effectively.

The solution

The Compleat Food Group adopted Ideagen Supply Chain to consolidate all its data onto a single, accessible platform. This move replaced inefficient manual workflows with a system that provides full supply chain transparency at the click of a button.

While embedding the new system, some challenges arose, particularly with engaging smaller suppliers who had limited resources. The Ideagen team provided crucial support to overcome this hurdle. They helped by creating training videos and materials specifically for the further tiers of the supply chain, making the transition easier. The support from Ideagen has been consistently helpful and responsive; whenever the team needs assistance, they can simply pick up the phone and receive direct, useful training and guidance.

The results

The most significant impacts of implementing Ideagen Supply Chain have been a dramatic increase in the speed of response and complete transparency of key ingredients. In the event of a food scare, the team can now give quick, confident answers to retailers about where their products are coming from.

The biggest benefit realized is the time-saving aspect combined with instant visibility. Whether for presentations or managing traceability challenges, the information is readily available. This allows the team to pinpoint focus areas quickly, assess impact, and put mitigation strategies in place without delay. This newfound agility has become a major advantage, transforming the company's ability to manage risk and ensure food safety.

Food and beverage software and solutions

Ensure food safety compliance with comprehensive food and beverage solutions that maintain quality and regulatory standards.

Find out more

company overview

About The Compleat Food Group

The Compleat Food Group is a leading food manufacturing company in the UK, formed from the merger of Addo Food Group and Winterbotham Darby. The group produces a wide range of chilled food products, including savoury pastries, cooked meats, and plant-based foods for major UK retailers and foodservice customers. With a commitment to quality and innovation, The Compleat Food Group aims to create delicious, high-quality food that meets the evolving tastes of consumers.

Didn't find what you wanted?

Whether you’re curious about features, pricing or implementation, you can speak to our team and we’ll take you through what you need to know.

Speak to us