Introduction

Since its inception in 1972, RX Plastics has grown into New Zealand’s leading manufacturer of irrigation products. With offices and manufacturing plants in Ashburton and Hamilton, the company required a centralized quality management system to manage documentation across multiple locations effectively.

The challenge

The rapid growth of RX Plastics created challenges in maintaining consistent document control across two sites. Manual processes were prone to errors and ensuring that all documentation was up-to-date and accessible to the relevant personnel was increasingly difficult. The company needed a solution that would simplify document control and improve overall efficiency.

Finding the right solution

RX Plastics selected Ideagen Quality Management for its ability to streamline and automate document control processes. Ideagen was recognized for its ease of use, security, and ability to manage documents efficiently across multiple locations, making it the perfect fit for RX Plastics' needs.

Implementation and impact

The implementation of Q-Pulse transformed RX Plastics’ approach to document management:

• Streamlined document control processes, reducing the time spent on managing and distributing documents
• Enabled automatic notifications for document revisions, ensuring that actions were completed on time
• Centralized documentation in a single, easily accessible system, improving traceability and accountability