Introduction

Founded in 1987 in Nottingham, Central Electrical Manufacturing and Automation Ltd (CEMA) is one of the leading electrical engineering companies in the UK. Part of the CEMA Group, the company specializes in supplying and installing advanced process and plant control systems, ensuring high standards of quality and compliance. 

The challenge

  • Disconnected quality management system with processes managed on spreadsheets
  • Time-consuming and unmanageable routine tasks, such as asset calibrations and document retrieval
  • Difficulty in maintaining compliance with ISO 9001 and 14001 standards

The solution

CEMA selected Ideagen Quality Management for its:

  • Centralized platform to manage all quality-related documents and processes
  • Ability to standardize quality management across the business
  • Features that facilitate compliance and control, making audits more efficient

Implementation and impact

Before, CEMA struggled with managing quality processes through disconnected systems, leading to inefficiencies and compliance risks. The transition to Ideagen Quality Management provided a centralized, electronic solution that improved operational control and compliance. This transformation enabled CEMA to maintain high standards and effectively manage their quality management system:

  • Centralized the management of over 847 documents, including policies, procedures, and equipment manuals
  • Improved visibility and control over asset and maintenance calibrations
  • Enhanced audit readiness by efficiently managing and demonstrating compliance documentation
  • Streamlined the tracking of training requirements, ensuring all staff competencies and renewals are up to date
  • Standardized quality management processes, making it easier to maintain compliance with ISO standards

Ideagen [Quality Management] helps to keep track of our employee training records, flagging up when training should be renewed and also if there are any gaps in competency against a person’s job role.

Andrew Hall, Quality Manager, CEMA

Real results

Ideagen Quality Management has significantly enhanced CEMA’s quality management processes, ensuring better efficiency, control, and compliance with ISO standards:

  • Centralized management of 847 controlled documents
  • Enhanced ability to demonstrate compliance quickly during audits
  • Efficient tracking of training requirements and renewals

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