North Cumbria Integrated Care: improve their patient care

Introduction

Medical device training is essential for any healthcare providers. It is essential for providing staff the skills and knowledge to be able to use the equipment safely.

Providing high quality medical device training allows for quality care for patients, ensuring they receive the best care possible. 

Lacking structure and reliability

There are many kinds of equipment used in the medical field, no more so than in intensive care units. From ventilators and monitors to pumps designed to deliver life-saving drugs, the training requirement is substantial.

Each piece of equipment plays a crucial role in patient care, ensuring that individuals receive the necessary support to stabilize and recover.

For this reason, the nurses' knowledge base needs to be extensive, encompassing the operation and troubleshooting of these devices.

This comprehensive understanding gives them the confidence to handle all patients' needs, regardless of the complexity or urgency of the situation and to provide the highest quality of care. 

Previously, a paper based system was utilized to manage training. This, however, was difficult to organize and keep up to date. When the Covid-19 pandemic prompted a historic shock to the globe, these systems became increasingly unreliable. Training was eliminated due to the close proximities needed and staff missed out on training opportunities due to isolating. 

High quality care

Using Ideagen solutions, North Cumbria Integrated Care was able to fully customize their training platform to cater to specialized equipment and prepare for upcoming inspections. This customization ensured that the training materials were relevant and specific to their needs, enhancing the quality and effectiveness of the training provided. 

Ideagen enabled them to efficiently track staff training and compliance through comprehensive data and analytics, allowing for the easy identification of gaps in knowledge that could be addressed promptly. 

The training platform is accessible on any device, whether it's a desktop computer, tablet or smartphone and consolidates all necessary resources in one place for ease and speed.

This convenience means that employees can spend more time on patient-facing work, as they can complete their training according to their own schedules. 

This flexibility is invaluable in accommodating the busy and often unpredictable nature of healthcare work.

75% of staff are fully compliant and trained at North Cumbria Integrated Care. This remaining 25% is due to staff sickness and maternity leave.

Employee benefits

Staying current with training on a high-tech system significantly boosted employee morale at North Cumbria Integrated Care. As confidence grew, staff became more comfortable using the advanced equipment, allowing them to dedicate more energy to providing the best possible care for patients. This shift not only improved the quality of care but also enhanced job satisfaction among the staff. With quick and efficient training, facilitated by the easy accessibility of the platforms, managing time became increasingly easier.

The system's user-friendly nature reduced training time, enabling nurses to focus more on their core responsibilities. 

This robust system empowers North Cumbria Integrated Care nurses to perform their roles with increased safety and confidence, ultimately ensuring maximum patient safety and comfort. Additionally, the ongoing support and updates provided by the tech system contribute to a continuously evolving workplace, keeping the staff engaged and motivated.