Ideagen’s Q-Pulse is more than a Quality Management System for ZOT Engineering

As specialists in supplying advanced manufacturing solutions to the electronics industry in the UK, Europe and worldwide, ZOT Engineering identified a requirement for an electronic solution to help manage their increasing quality processes. The organisation’s new Quality Management System (QMS) would integrate all quality activities within the business.

Q-Pulse, developed by Ideagen, was chosen to help them streamline and improve their quality processes spanning three manufacturing divisions.


  • Single point of control for all compliance
  • Streamlined processes, providing a central and automated means in which to manage quality
  • Successful tracking of Continuous Sustainable Improvement Plan (CSIP), meeting SC21 21st Century Supply Chain requirements
  • Certification to BS EN 9100:2003 (Aerospace AS 9100), expanding on previous quality standards of ISO 9001

We required a system that would provide us with the tools to manage our quality requirements, whilst still remaining flexible and adaptable to our business needs. This system also had to be adaptable to our current QMS, integrating nicely with our current quality system instead of having to make our QMS adapt to Q-Pulse.

Mike Sullivan - Quality Manager
ZOT Engineering

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