Ideagen’s Q-Pulse replaces South Tees NHS Trust paper based quality management system (QMS)

At South Tees NHS Trust hospital, the department’s paper-based quality management system (QMS) was becoming cumbersome and staff were finding it difficult to locate documents. Q-Pulse was initially implemented to help achieve ISO 9001:2008 across the Radiotherapy Physics Department, part of Medical Physics. However, its use was soon increased to include Radiotherapy Physics, Radiotherapy and the Oncology Department - three departments operating across two geographical sites.


  • Staff can find documentation – such as procedures and processes – quicker than with previous paper system through using keyword searches in Q-Pulse
  • Increased staff engagement with the quality management
  • Achieved compliance with ISO 9001 requirements

Overall, having Q-Pulse has enabled us to manage our documents more efficiently and effectively and it is a welcome replacement for our previous outdated manual system.

Pauline Young - Quality Systems Manager

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