Ideagen helps James Paget achieve an efficient and effective QMS with Q-Pulse
James Paget University Hospitals NHS Foundation Trust serves around a quarter of a million people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides acute hospital care at James Paget Hospital and community hospital care at Northgate Hospital in Great Yarmouth and Lowestoft Hospital in Lowestoft.
The Trust selected professional services, including implementation and training, from Q-Pulse developers, Ideagen. The services helped the Trust in establishing a framework for the continuous improvement of the services that they provide.
- Ideagen’s professional services assist with successful transition to the latest edition of Q-Pulse
- Q-Pulse seamlessly integrated with Trust existing systems, gaining staff buy-in through continued use of familiar systems
- Increased awareness of Q-Pulse and its capabilities among staff
Ideagen’s professional and customer-focused approach helped us to increase awareness of Q-Pulse and its capabilities to staff.