Introduction

Metalwerks specializes in the manufacturing of high-quality vacuum melted specialty metals for industries such as medical devices, industrial, and aerospace. With over 20 years of experience, Metalwerks is committed to maintaining high standards and meeting customer expectations. 

The challenge

• Lack of knowledge on how to achieve essential quality certifications 
• Manual and inefficient audit processes
• Difficulty in managing supplier reviews and calibrated equipment

Finding the right solution

Metalwerks selected Ideagen Quality Management for its: 

Comprehensive guidance on achieving ISO 9001, AS9100, and ISO 13485 certifications 

Digital tools to replace manual audit tasks 

Modules for managing suppliers and calibrated equipment effectively

Implementation and impact

Before, Metalwerks faced challenges with manual processes and achieving necessary certifications. The transition to Ideagen provided a comprehensive, digital solution that improved efficiency, compliance, and customer satisfaction.

This transformation enabled Metalwerks to meet industry standards and expand their market reach:

• Achieved essential quality certifications, expanding their customer base 
• Replaced manual audit tasks with a digital system, improving audit readiness 
• Gained total visibility of suppliers, improving the efficiency of supplier reviews 
• Implemented a robust system for managing calibrated equipment, ensuring process control 
• Enabled cross-referencing between various modules to track and mitigate risks