Document management for global standards and regulations
latest news: Ideagen recognized among most Inspiring Workplaces
Audit, accounting and advisory
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
Document management for global standards and regulations Get white paper
latest news: Ideagen recognized among most Inspiring Workplaces
Audit, accounting and advisory View industry
latest news: Ideagen recognized among most Inspiring Workplaces
Audit, accounting and advisory View industry
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
latest news: Ideagen recognized among most Inspiring Workplaces
City of Orlando use Pentana Risk to manage performance
The City of Orlando, operating under a 'strong mayor' government, required an effective solution to manage performance across multiple departments. Turning to Ideagen, the city improved performance tracking, increased user engagement, and streamlined reporting processes.

Enhanced
performance tracking

1,150+
performance measures managed across multiple departments
Over 50%
of the 120 licensed users log in at least once a month

Ideagen Risk Management
Get the right tools and insight to know that everything is under control with Ideagen Risk Management. It centralizes enterprise risk data and connects it to performance in a modern SaaS platform. Risk teams are free to focus on improving outcomes, powered by automation and live data.
Learn moreIntroduction
The City of Orlando, located in Central Florida, provides municipal services to over 235,823 citizens with a workforce of 3,172 employees. To ensure effective performance management, the city needed a robust system to manage and track performance measures across various departments, including Economic Development, Transportation, Fire, Police, and Public Works.
The challenge
- Inefficient tracking of performance measures across multiple departments
- Need for a centralized system to provide real-time visibility and control
- Requirement to align performance indicators with strategic goals and departmental objectives
The solution
The City of Orlando selected Ideagen Risk Management for its:
- Flexibility to manage performance across multiple departments
- Comprehensive Scorecard and Snapshot functionalities
- Capability to integrate performance indicators with strategic and departmental goals
Implementation and impact
Before, the City of Orlando struggled with inefficient performance tracking and reporting processes. The transition provided a centralized solution that improved real-time visibility, user engagement, and operational efficiency. This change enabled the city to better align its performance indicators with strategic goals and departmental objectives, ensuring a more efficient and transparent performance management system.
With Ideagen Risk Management, the City of Orlando:
- Managed over 1,150 performance measures across various departments
- Achieved a high level of user engagement, with over 50% of licensed users logging in at least once a month
- Utilized Scorecards to align performance indicators with strategic focus areas, initiatives and goals
- Implemented Snapshots for real-time tracking and assessment of performance measures
- Enhanced reporting processes with traffic-light status overlays and one-click drill-down capabilities
[Ideagen Risk Management] allowed the City to overcome huge challenges, build employee trust, and redirect its efforts on improving its Performance Management system.
Management Analyst, City of Orlando
Real results
Ideagen Risk Management has significantly enhanced the City of Orlando’s performance management processes, ensuring better efficiency, control, and user engagement. Adopting Ideagen led to:
- Managing over 1,150 performance measures across multiple departments
- Over 50% of the 120 licensed users log in at least once a month
- Enhanced performance tracking with Scorecards and Snapshots
Ideagen Risk Management
Get the right tools and insight to know that everything is under control with Ideagen Risk Management. It centralizes enterprise risk data and connects it to performance in a modern SaaS platform. Risk teams are free to focus on improving outcomes, powered by automation and live data.
Learn moreAbout City of Orlando
The City of Orlando, located in Central Florida, operates under a 'strong mayor' form of government and provides a wide range of municipal services to its citizens. The city is committed to enhancing performance management and operational efficiency through innovative solutions.
- 235,000+ citizens served
- 3,100+ employees

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Whether you’re curious about features, pricing or implementation we can help you found the right solution for your business.
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