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Audit, accounting and advisory View industry
Buzz Bingo: Building internal audit capability and delivering customer value
In the gaming industry, companies cannot afford to gamble with regulatory compliance. For Buzz Bingo, the leading bingo operator in the UK, that meant transforming its audit processes across the physical and digital worlds. Moving from manual processes to a centralized digital platform, Buzz Bingo built a robust internal audit function – by design, not by chance.
Key achievements
Built a dedicated internal audit function
Improved audit report quality and accuracy
Enhanced customer safety and regulatory compliance
Ideagen Internal Audit
Intuitive internal audit software that connects everything and everyone in your audit universe.
Learn moreThe challenge
Buzz Bingo is big on bingo in the UK – they run 82 bingo clubs and a suite of online gaming. To ensure regulatory compliance and enhance customer value, Buzz Bingo needed to build a dedicated internal audit function and renew audit processes to help address:
- Complex risk environments including gambling legislation, GDPR, food safety, health and safety and fire safety
- Transition from manual processes to a software-based system
- Need for consistent methodologies and processes
The solution
Buzz Bingo selected Ideagen Internal Audit for its:
- Comprehensive audit management capabilities
- Ability to centralize audit processes and documentation
- Tools to enhance audit team training and management
The outcome
Buzz Bingo successfully expanded into digital markets while addressing new risks. They implemented controls for online safety, regulatory compliance, and jurisdiction management. With Ideagen, Buzz Bingo:
- Built a dedicated internal audit function
- Upskilled and grew the capabilities of the internal audit team
- Established consistent methodologies and processes
- Transitioned from manual to digital audit processes
- Built a dedicated internal audit function and upskilled team
- Implemented online safety and compliance controls
- Established consistent audit methodologies and processes
- Moved from manual to digital audit
- Improved the quality and impact of audit reports
- Balanced digital growth with customer protection and compliance
- Strengthened risk management and audit capabilities
The quality of our reports is much better. They are more accurate, and they give a balanced picture of the audit. […] We use the software for all our day-to-day activities. I call it a ‘one stop shop’ for the whole audit framework lifecycle. It gives me confidence in our assurance process, because we know we capture everything
AARON TOLLEY, HEAD OF AUDIT, BUZZ BINGO
Real results
Buzz Bingo’s journey highlights what can be achieved with Ideagen Internal Audit in the hands of a dedicated team of audit professionals:
Built an internal audit function from the ground up
Improved audit report quality, accuracy and impact
Enhanced customer safety and regulatory compliance
Ideagen Internal Audit
Intuitive internal audit software that connects everything and everyone in your audit universe.
Learn moreAbout Buzz Bingo
Buzz Bingo is the leading bingo operator in the UK, with 82 bingo clubs across England and Scotland, and a suite of online gaming. Their mission is to become the number one choice for bingo with a commitment to safer gambling.
- 82 bingo clubs
- Leading Bingo operator in the UK
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Need to get in touch?
Whether you’re curious about features, pricing or implementation we can help you found the right solution for your business.
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