Brussels Airlines landing quality, safety and risk with a central hub

Improved safety and quality of operations

SINGLE-IMAGE_plane-in-flight-looking-back-over-wing-alt_nov23

Enhanced risk assessment capabilities for specific cargo

Efficient data integration for performance monitoring

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The challenge

Brussels Airlines, a member of Lufthansa Group and Star Alliance, connects Europe and Africa to the rest of the world. With over 3,500 employees and 49 aircraft, the airline needed a robust system to meet new regulatory requirements and streamline its safety and quality processes to:

Comply with new EASA regulations and ICAO recommendations
Integrate safety and quality management systems
Drive efficiency through risk management and performance monitoring

The solution

Brussels Airlines selected Ideagen Quality Management for its:

Comprehensive suite for reporting, investigations, compliance monitoring and risk assessments
Integrated system for safety and quality management
Real-time performance indicators and data integration

Implementation and impact

Brussels Airlines’ outdated safety management system was making compliance and risk management difficult until Ideagen Quality Management transformed their operations. Unifying safety, efficiency and compliance in a single system. With proactive risk management and performance monitoring, the airline was able to focus on the safety issues that matter most. With Ideagen Quality Management, Brussels Airlines:

Improved safety and quality of operations, allowing for proactive risk management with in-depth performance indicators
Enhanced risk assessment capabilities for specific cargo, pinpointing areas needing attention
Integrated operational and safety data quickly, providing insights into business performance
Enabled cockpit and cabin crew to file reports on the move via a reporting portal and tablet, including external ground handlers

“

It is one single system used throughout the entire company using the reporting and investigations but also the compliance monitoring and the corrective actions.

Adriaan Charlet, Safety Service Manager, Brussels Airlines

Real results 

Ideagen Quality Management has significantly enhanced Brussels Airlines' safety management processes, driving efficiency, simplifying compliance and making risk management proactive to:

Improve safety and quality of operations

Enhance risk assessment capabilities for specific cargo

Integrate data for performance monitoring

Ideagen Quality Management

Trusted by more than 6,000 customers worldwide to digitalize their quality management processes and comply with industry standards.

View solution

company overview

About Brussels Airlines

Brussels Airlines is a Belgian airline offering flights to over 90 destinations in Europe and Africa, as well as New York and Washington DC. The airline is a member of the Lufthansa Group and Star Alliance, committed to providing safe, reliable and efficient air travel.

3,500+ employees
49 aircrafts

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Brussels Airlines landing quality, safety and risk with a central hub

Ideagen Quality Management

The challenge

The solution

Implementation and impact

Real results

Ideagen Quality Management

About Brussels Airlines

Didn't find what you wanted?

SOLUTIONS

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Brussels Airlines landing quality, safety and risk with a central hub

Ideagen Quality Management

The challenge

The solution

Implementation and impact

Real results

Ideagen Quality Management

About Brussels Airlines

Didn't find what you wanted?

SOLUTIONS

USEFUL LINKS

Need to get in touch?

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Need to get in touch?

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Real results 