Document management for global standards and regulations
Audit, accounting and advisory
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Brussels Airlines landing quality, safety and risk with a central hub
Landing an operational safety record that’s rock-solid is critical in the aviation industry. Brussels Airlines needed to modernize its safety management system to comply with stricter regulations and drive efficiency. By implementing Ideagen Quality Management, Brussels Airlines enhanced safety, quality and risk management.
Improved safety and quality of operations
Enhanced risk assessment capabilities for specific cargo
Efficient data integration for performance monitoring
Ideagen Quality Management
Trusted by more than 6,000 customers worldwide to digitalize their quality management processes and comply with industry standards.
View solutionThe challenge
Brussels Airlines, a member of Lufthansa Group and Star Alliance, connects Europe and Africa to the rest of the world. With over 3,500 employees and 49 aircraft, the airline needed a robust system to meet new regulatory requirements and streamline its safety and quality processes to:
- Comply with new EASA regulations and ICAO recommendations
- Integrate safety and quality management systems
- Drive efficiency through risk management and performance monitoring
The solution
Brussels Airlines selected Ideagen Quality Management for its:
- Comprehensive suite for reporting, investigations, compliance monitoring and risk assessments
- Integrated system for safety and quality management
- Real-time performance indicators and data integration
Implementation and impact
Brussels Airlines’ outdated safety management system was making compliance and risk management difficult until Ideagen Quality Management transformed their operations. Unifying safety, efficiency and compliance in a single system. With proactive risk management and performance monitoring, the airline was able to focus on the safety issues that matter most. With Ideagen Quality Management, Brussels Airlines:
- Improved safety and quality of operations, allowing for proactive risk management with in-depth performance indicators
- Enhanced risk assessment capabilities for specific cargo, pinpointing areas needing attention
- Integrated operational and safety data quickly, providing insights into business performance
- Enabled cockpit and cabin crew to file reports on the move via a reporting portal and tablet, including external ground handlers
It is one single system used throughout the entire company using the reporting and investigations but also the compliance monitoring and the corrective actions.
Adriaan Charlet, Safety Service Manager, Brussels Airlines
Real results
Ideagen Quality Management has significantly enhanced Brussels Airlines' safety management processes, driving efficiency, simplifying compliance and making risk management proactive to:
Improve safety and quality of operations
Enhance risk assessment capabilities for specific cargo
Integrate data for performance monitoring
Ideagen Quality Management
Trusted by more than 6,000 customers worldwide to digitalize their quality management processes and comply with industry standards.
View solutionAbout Brussels Airlines
Brussels Airlines is a Belgian airline offering flights to over 90 destinations in Europe and Africa, as well as New York and Washington DC. The airline is a member of the Lufthansa Group and Star Alliance, committed to providing safe, reliable and efficient air travel.
- 3,500+ employees
- 49 aircrafts
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Whether you’re curious about features, pricing or implementation we can help you found the right solution for your business.
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