Ideagen Quality Management
Ideagen Quality Management is a modular SaaS solution designed with the needs of quality managers in mind to digitalize their quality management processes and comply with industry standards.

Ideagen Quality Management has been the greatest asset that Spire Pathology has ever invested in. It has allowed us to gain accreditation for ISO 15189 and maintain that, particularly over the pandemic period.
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The backbone of operational excellence
Ideagen Quality Management is a modular quality management system and SaaS solution. It supports document management, audit trails and training and competency activities, enabling you to maintain and easily evidence compliance with industry standards such as ISO, MHRA, FDA and GxP.
How Ideagen Quality Management can benefit your organization
Drive continuous improvement
Go beyond just complying with industry regulations and ensure your organization can thrive and grow. Create powerful CAPA workflows, using automated training management and leverage a wealth of data and insights at your fingertips.
Ensure compliance
Audit trails, gap analyses, non-conformance visibility, and CAPA management work in harmony to ensure you comply with key industry standards with ease.
Empower team members
Make quality a responsibility for every team member and promote full buy in for quality improvement. Ensure each team member understands their role within the system, enabling you to embed quality throughout your organization.
Boost operational excellence
Streamlined workflows greatly reduce the time and effort required for essential, everyday processes. Ensure your people know exactly what they are doing, when they should be doing it, and how effectively the system is working.
Simplify risk management
Gain a 360-degree view of risks and understand exactly how they should be managed. Visualize key risks and trends over time and leverage data-led intelligence to apply effective preventative action, and reduce reoccurring non-conformances.
Build organizational resilience
Harness data-driven decision-making through better data visibility and contextualization. Utilize lessons learned from data to build true organizational resilience and be ready to face unexpected challenges.
Simplified document management
Streamline document processing and approvals with automated workflows, reducing manual tasks and minimizing errors. Centrally stored documents can be used by your whole organization acting as a single source of truth.
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Ideagen Quality Management features
Document management and automated workflows
Centrally store key information for immediate retrieval. Monitor document distribution, approvals and request changes or revisions, with access to a full revision history. When document actions are required, automated workflows ensure completion.
Audits, gap analysis, non-conformances and CAPA reporting
Record all incidents of non-conformance and implement automated workflows to ensure preventive actions are carried out. Gain visibility of audit trails, eradicate non-conformances and apply corrective actions.
Testing and training records
Set up automated workflows to assign and monitor training and competency. Demonstrate competency to auditors and identify training progress and gaps.
Supplier management
Provides a central database for all supplier information. A register of approved suppliers shows those under consideration and those deemed unsuitable.
Asset and equipment management
Assign actions to an asset record and automatically monitor these across your complete inventory. Dangers of using unregulated equipment are minimized, with suitable equipment alternatives sourced from within the system.
Customer management
Keep a record of customer comments, complaints and communications and automatically escalate unaddressed complaints for action. Graphical grouping and trend reports assist in spotting problems or weak practices from across the business and help to resolve individual issues.
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Customer success stories
How Spire Healthcare achieved ISO 15189 accreditation with Ideagen Quality Management
Find out how our software helped Spire Healthcare go beyond accreditation and improve things for the better across their laboratory sites.
Watch case studyIdeagen Quality Management provides Nuffield Health with a central database for pathology compliance activities
Discover how Nuffield Health met their CPA and MHRA compliance requirements using one central system.
Read case studyBrussels Airlines travel to operational excellence with Ideagen Quality Management
Learn how Brussels Airlines improved the overall safety and quality of their operations.
Read case studyJAE Oregon maintain ISO certification and reduce document approval times to just 48 hours
Find out how JAE Oregon reduced their document review times and maintained compliance with ISO 9001 and 14001.
Read case study