Transform policies from unread documents to instruments of change. Policies define expectations and boundaries for behaviour. These expectations frequently go unmet.
Overcome these typical obstacles to achieve compliance and operational excellence.
Many policy breaches occur simply because staff are unaware of the policy. Where this breach concerns safety or security policies, the consequences can be drastic.
Policy management provides a formal process for acknowledging a regulatory requirement and translating this to action. Policies are more than just documents. Document control is an important part of policy management, but more than documents are required to affect behaviour change.
Contact us today and learn how we can help you with your policy management, using our policy management solution.
WM Housing implemented Ideagen policy management software to support their policy management. Strong governance and high performance are essential in a climate of economic austerity and high regulation.
With a new suite of policies and a new policy review timetable, there was a need for a system that could report on who had seen and read what, as well as manage the new policy review timetable which could link with other reporting systems and governance arrangements.
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1. Define the need
A clearly defined objective provides strategy and scope for change. Investigate past performance, define specific KPIs, create and update strategy maps.
2. Assess the landscape
Understand where the gaps are that policy must fill. Map policies and controls to requirements, perform impact & risk assessments for gap analysis.
3. Create the policy
Gather subject matter experts to translate the aims and gaps to policy. Collaborative document drating, approval workflows and audit trail make the process efficient and controlled.
4. Distribute the policy
Clear communication focuses staff on what change is needed. An accessible policy repository and acceptance tracking is a requirement for policy management.
5. Train staff on the policy
Educate and affect change within the organisation. Action plans backed up with metric tracking and e-learning techniques drive drive.
6. Continual development
Monitor success and keep the policy relevant. Policy breach investigation, controls assessment and version control are important policy management tools.