Compliance with ISO Standards
Ideagen offers a range of ISO solutions based on our quality, compliance and risk management software products. The approach and degree of process automation you choose can be partial, stepped or complete. Whatever your choice, the Ideagen Customer Experience and Professional Services teams are available to help you every step of the way
ISO 9001: 2015 Compliance
Q-Pulse helps organisations gain and maintain certification to ISO 9001:2015, the latest edition of the world’s most popular management standard.
ISO 9001:2015 requires your organisation to make sure that its quality management system (QMS) meets its needs and that it takes a risk-based approach to quality.
Being able to meet your organisation’s needs is the first step towards making sure that your QMS can help manage quality effectively and efficiently. Together with a risk-based approach, this helps lower the cost of managing quality, stop problems before they happen and comply with regulations and standards.
Q-Pulse’s configurable capabilities let you tailor your QMS to your needs and help you and your organisation take a risk-based approach to managing quality.
Q-Pulse is a single, centralised solution that helps streamline, and effectively manage, all compliance activities for ISO standards.
- Document control
- Management of non-conformances
- Implementation and reporting of corrective and preventive action (CAPA)
- Audit management
- Reporting and management of incidents and investigations
- Management of third parties, assets and customers
- Risk management
- Automated communications
- Training implementation and documentation
Q-Pulse can help your laboratory achieve and maintain ISO 15189 accreditation
Ideagen supports more than 140 medical laboratories around the world in managing the requirements of laboratory accreditation, including ISO 15189, in order to improve the quality and reliability of services and contribute to the continual improvement of care.
Ensuring effective diagnosis through accurate analytical work
Improving patient care with streamlined and robust quality processes
Releasing resources to help improve service quality and reliability
Contact us to learn more about ISO compliance systems for laboratories
Alignment with ISO 31000: Enterprise Risk Management
While ISO 9001:2015 has adopted a risk-based model to become the world number one operational risk management standard, ISO 31000 represents best practice in Enterprise Risk Management. Issued for guidance only, it is not possible to become certified to ISO 31000.
Our federated best in class compliance management applications Q-Pulse and Pentana help customers implement the practices and recommendation of ISO 31000. Ideagen Coruson provides a cloud solution.
ISO 14001 Compliance
Implementing an ISO 14001 Environmental Management System (EMS) requires active participation from all staff members and departments, and even top management committing and endorsing activities. Employees frequently focus on documentation and gathering data for audits rather than activities or actions that can help the company improve.
Ideagen helps customers to achieve ISO 14001 and the business benefits that go with it: overall operational performance, increasing efficiency, and cost savings associated with emissions, discharges, waste handling and disposal.
From multi-national, multi-site organisations to local workshops, users have found Q-Pulse easy to use and valuable in improving staff engagement with their EMS.
Comply with other ISO standards, including;
Protect your information assets with an ISO 27001 certified Information Security Management System (ISMS). We provide a solutions based on Q-Pulse and Gael Risk that offers a full ISMS solution with Risk Identification, Risk Management and Framework Assurance.
OHSAS 18001/ISO 45001
Organisations without an Occupational Health and Safety Management System (OHSMS) notice that many incidents result from poor control of organisational and technical change. They find it difficult to plan for hazard identification, getting staff to engage with health and safety procedures and being able to stand up to unexpected audits.
Our software benefits organisations by providing a centralised framework to manage safety, quality and risk. By having information available at the point of need it reduces the bureaucratic burden of a paper-based system and promotes the ownership of key compliance activities, providing easy access to relevant documents and non-conformances.
Whether you are a manufacturer, packager, processor or a restaurant chain, the consequences of unsafe food can be serious and potentially business critical. Our software can help organisations comply with ISO 22000, making it easier to both identify and control food safety hazards and ensure food safety levels are never compromised.