Document review is a critical business process. Regulatory authorities and certification bodies require organisations to have a document review process in place to ensure that documents are accurate, complete and up-to-date. In addition, organisations need to make sure that the document review process is controlled and transparent to cut down on the time, effort and cost of producing documents.
But there can often be challenges in putting a document review process in place. Issues with performance, oversight and accountability can all affect the process and, ultimately, the accuracy, integrity and availability of documents.